Admissions and School Liaison Coordinator

Norwich City College of Further and Higher Education; Norwich; On-site; GBP 26,000 - 34,000; Full time

Job summary

City College Norwich is seeking an enthusiastic Admissions and School Liaison Coordinator to support prospective students from enquiry to enrolment.

You will coordinate admissions processes, manage interviews and offers, maintain accurate records, and help deliver school engagement activities and recruitment events to meet enrolment targets. This role requires strong organisational skills, proactive communication, and the ability to work with external schools and internal teams.

Qualifications

• Qualif. to Level 3 (A-Level equivalent)
• Experience in an administrative role delivering excellent customer service
• Experience with complex databases and information systems
• Strong organisational skills and attention to detail
• Advanced Microsoft Office skills (Outlook, Teams, Word, Excel)
• Excellent communication and presentation skills
• Ability to work independently and in a team
• Full UK driving licence with access to business insurance
• Flexibility for occasional evenings/weekends

Responsibilities

• Coordinate admissions activities from enquiry to enrolment
• Manage applications, interviews, offers and enrolment processes
• Maintain accurate student records and admissions data
• Support recruitment events, school visits and presentations
• Engage with schools, careers professionals and external stakeholders

Job description

Are you passionate about delivering excellent customer service and helping young people take the next step in their educational journey?

City College Norwich is seeking an enthusiastic, organised and proactiveAdmissionsand School Liaison Coordinatorto play a key role in supporting prospective students from their first enquiry through to enrolment. This is an exciting opportunity for a customer-focused professional who enjoys building relationships, managing processes and contributing to student recruitment success.

About the Role

As an Admissions and School Liaison Coordinator, you will coordinate admissions activities and support school engagement initiatives across the College. Working closely with prospective students, parents/carers, partner schools and internal colleagues, you will ensure a seamless and positive experience throughout the recruitment and admissions cycle.

You will be responsible for managing applications, interviews, offers and enrolment processes while maintaining accurate student records and admissions data. The role also involves supporting recruitment events, school visits, presentations and engagement activities that encourage applications and support enrolment targets.

As an ambassador for City College Norwich, you will develop strong relationships with schools, careers professionals and other external stakeholders, helping to promote the wide range of opportunities available to our students.

What We're Looking For

Essential

• Qualified to at least Level 3 (A-Level equivalent).
• Experience in an administrative role delivering excellent customer service.
• Experience working with complex databases and information systems.
• Ability to work effectively within a fast-paced environment and meet deadlines.
• Strong organisational skills and attention to detail.
• Advanced Microsoft Office skills, including Outlook, Teams, Word and Excel.
• Excellent communication skills with the confidence to deliver presentations to groups.
• Ability to work independently while contributing positively to a team environment.
• Full UK driving licence and access to business insurance.
• Flexibility to undertake occasional evening and weekend work