Admissions Assistant

onlyFE; Plymouth; On-site; GBP 21,000 - 26,000; Part time

Job summary

City College Plymouth is hiring for a part-time, permanent Admissions role in Plymouth. You will process applications for College courses, arrange interviews, and handle customer communications in person, by phone and email.

You will work with a team to provide a strong first impression and support student access, using the student records system and Google Suite as core tools daily.

Qualifications

• Experience adapting to changes in procedures and tasks.
• Ability to collaborate across departments to support student experience.
• Strong analytical skills to evaluate options and adapt approach.

Responsibilities

• Process applications for College courses.
• Assist teaching staff with arranging interviews.
• Correspond with customers via phone, email and in person.
• Represent the Admissions team at events.
• Utilise the student records system and Google Suite regularly.

Skills

Adaptability

Collaboration

Critical thinking

Delivery focus

Tools

Google Suite

Student records system

Job description

Part Time | Permanent | £21,437 Per Annum (Pro Rata of £26,440 Per Annum)

Who We Are

Winner of the Best Place to Work at the Tech South West Awards 2025, City College Plymouth offers a culture the College is proud of. Our core values of Respect, Ownership and Integrity help create an environment that supports a passion for teaching and learning. These values guide our work as we enrich our community through knowledge, experience and skills so every student can achieve their best.

As one of the country’s largest providers of quality education and training, City College Plymouth is entering a period of transition to enable us to propel education into the future. We take pride in offering a learning environment and organisational culture that contribute positively to the health, wellbeing and sustainability of our community and enable all our students and staff to achieve their full potential.

The Role

You will have the chance to work with a team of people dedicated to bringing young people and adults forward in their education journey, as well as build strong connections with a subject faculty in which you will be working closely with.

The Admissions team serves as the first point of contact for a high number of our students and this job role is crucial to providing that first impression.

The daily role involves a variety of tasks including processing applications for College courses, supporting teaching staff with arranging interviews, corresponding with customers through phone, email and in person, and representing the team at events. The role involves a strong use of our student record system as well as a variety of aspects of the Google Suite.

What Will You Bring To The Role

• Adapting – Adapting to sometimes last minutes changes in procedures and new tasks to be completed at different moments through the academic year and switching between a variety of tasks.
• Collaborating – Building relationships with colleagues in your department and cross-college to ensure effective processing and a stronger student experience.
• Critical Thinking – Able to apply your knowledge and draw on others’ input to understand situations, evaluate options, and adapt your approach effectively.
• Delivering – Able to see tasks through to completion, staying focused and working through challenges to get results.

Benefits

• Career development opportunities.
• Generous contributions towards your pension.
• Free tea, coffee and lunch in our dedicated staff lounge.

How We Recruit

We aim to recruit based on potential, not experience. We are interested in seeing your behaviours in action and how they will help you become successful at City College Plymouth, giving everyone the opportunity to show their potential, regardless of background or experience.

After completing our online application form, you will be asked to complete an online assessment within a few days of this Vacancy closing. This assessment asks you no questions at all. Instead, it observes your behaviour and natural strengths in action, with a series of engaging, intuitive tasks. You will receive a report outlining your behaviours once you have completed the assessment, regardless of whether you progress to the next stage or not, providing you with some feedback.

The College welcomes applications from service leavers and the Armed Forces community, and supports those service leavers who are Reservists in any of the Armed Forces.

The College reserves the right to close this advertisement early if sufficient applications have been received.