Apprenticeship Onboarding Administrator

onlyFE; Plymouth; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Holiday: 29 days + BH + Christmas

Career development opportunities

Pension contributions

Staff lounge with free tea, coffee and

Job summary

City College Plymouth is recruiting an Apprenticeship Onboarding Administrator in Plymouth. The role ensures accurate onboarding records and compliant evidence to meet funding requirements, working closely with applicants, employers and college teams to guide apprentices from onboarding to enrolment.

We offer a full-time, permanent position with a competitive annual salary of £28,469, plus benefits and a supportive learning environment that values respect, ownership and integrity.

Qualifications

• Strong data quality and customer service focus.
• Excellent organisational skills and attention to detail.
• Able to manage multiple tasks and deadlines in a fast-paced environment.

Responsibilities

• Provide accurate, timely and compliant apprenticeship onboarding service for learners and employers.
• Collaborate with applicants, employers, Business Development Officers and internal College teams to support onboarding and enrolment.

Job description

Full-time | Permanent | £28,469 per annum

Who We Are?

Winner of the Best Place to Work at the Tech South West Awards 2025, City College Plymouth offers a culture the College is proud of. Our core values of Respect, Ownership and Integrity help create an environment that supports a passion for teaching and learning. These values guide our work as we enrich our community through knowledge, experience and skills so every student can achieve their best.

As one of the country’s largest providers of quality education and training, City College Plymouth is entering a period of transition to enable us to propel education into the future. We take pride in offering a learning environment and organisational culture that contribute positively to the health, wellbeing and sustainability of our community and enable all our students and staff to achieve their full potential.

The Role

The primary responsibility of the Apprenticeship Onboarding Administrator is to provide an accurate, timely and compliant apprenticeship onboarding service, ensuring learner and employer information and supporting evidence meet relevant funding requirements.

Working in a fast-paced environment, you will work closely with applicants, employers, Business Development Officers and internal College teams to support apprentices through the onboarding and enrolment process. You will play an important role in ensuring records are accurate, documentation is complete and apprentices are ready to begin their programme.

What Will You Bring to the Role?

• Collaborating: You will have strong interpersonal skills and work effectively with apprentices, employers and colleagues across the College to support a smooth and timely onboarding process.
• Focused: You will be organised, accurate and able to manage competing priorities and deadlines while maintaining high standards of data quality and customer service.
• Strategic Thinking: You will be able to review information carefully, identify discrepancies or missing information and take appropriate action to resolve or escape issues.
• Determination: You will take a proactive approach to progressing apprenticeship onboarding, following up outstanding actions and working through issues to achieve a successful outcome.

Benefits

City College Plymouth will offer you:

• Holiday: 29 days plus bank holidays and College Closure over Christmas.
• Career development opportunities.
• Generous contributions towards your pension.
• Free tea, coffee and lunch in our dedicated staff lounge.

How We Recruit

We aim to recruit based on potential, not experience. We are interested in seeing your behaviours in action and how they will help you become successful at City College Plymouth, giving everyone the opportunity to show their potential, regardless of background or experience.

After completing our online application form, you will be asked to complete an online assessment within a few days of this vacancy closing. This assessment asks you no questions at all. Instead, it observes your behaviour and natural strengths in action, with a series of engaging, intuitive tasks. You will receive a report outlining your behaviours once you have completed the assessment, regardless of whether you progress to the next stage, providing you with some feedback.

The College welcomes applications from service leavers and the Armed Forces community, and supports those service leavers who are Reservists in any of the Armed Forces.

The College reserves the right to close this advertisement early if sufficient applications have been received.