Admissions and School Liaison Coordinator

Norwich City College; Norwich; On-site; GBP 24,000 - 32,000; Full time

Job summary

City College Norwich is seeking an enthusiastic Admissions and School Liaison Coordinator to drive the admissions cycle from enquiry to enrolment, coordinating applications, interviews and offers while keeping accurate records.

You will build strong relationships with schools, careers professionals and families, support recruitment events and visits, and ensure a smooth, compliant experience for prospective students.

Qualifications

• Qualified to at least Level 3 (A-Level equivalent).
• Experience in an administrative role delivering excellent customer service.
• Experience working with complex databases and information systems.
• Ability to work effectively within a fast-paced environment and meet deadlines.
• Strong organisational skills and attention to detail.
• Advanced Microsoft Office skills, including Outlook, Teams, Word and Excel.
• Excellent communication skills with the confidence to deliver presentations to groups.
• Ability to work independently while contributing positively to a team environment.
• Full UK driving licence and access to business insurance.
• Flexibility to undertake occasional evening and weekend work

Responsibilities

• Coordinate admissions activities and support school engagement initiatives across the College.
• Manage applications, interviews, offers and enrolment processes with accurate records.
• Support recruitment events, school visits, presentations and engagement activities.
• Develop strong relationships with schools, careers professionals and external stakeholders.

Skills

Customer service

Communication

Organisational skills

Attention to detail

Teamwork

Independent working

Education

Level 3 (A-Level equivalent)

Tools

Microsoft Office (Outlook, Teams, Word, Excel)

Database / information systems experience

Job description

Are you passionate about delivering excellent customer service and helping young people take the next step in their educational journey?

City College Norwich is seeking an enthusiastic, organised and proactive Admissions and School Liaison Coordinator to play a key role in supporting prospective students from their first enquiry through to enrolment. This is an exciting opportunity for a customer-focused professional who enjoys building relationships, managing processes and contributing to student recruitment success.

About the Role

As an Admissions and School Liaison Coordinator, you will coordinate admissions activities and support school engagement initiatives across the College. Working closely with prospective students, parents/carers, partner schools and internal colleagues, you will ensure a seamless and positive experience throughout the recruitment and admissions cycle.

You will be responsible for managing applications, interviews, offers and enrolment processes while maintaining accurate student records and admissions data. The role also involves supporting recruitment events, school visits, presentations and engagement activities that encourage applications and support enrolment targets.

As an ambassador for City College Norwich, you will develop strong relationships with schools, careers professionals and other external stakeholders, helping to promote the wide range of opportunities available to our students.

What We're Looking For

Essential

• Qualified to at least Level 3 (A-Level equivalent).
• Experience in an administrative role delivering excellent customer service.
• Experience working with complex databases and information systems.
• Ability to work effectively within a fast-paced environment and meet deadlines.
• Strong organisational skills and attention to detail.
• Advanced Microsoft Office skills, including Outlook, Teams, Word and Excel.
• Excellent communication skills with the confidence to deliver presentations to groups.
• Ability to work independently while contributing positively to a team environment.
• Full UK driving licence and access to business insurance.
• Flexibility to undertake occasional evening and weekend work

Why Join City College Norwich?

At City College Norwich, you'll join a supportive and collaborative team dedicated to transforming lives through education. You'll have the opportunity to make a real impact on students' futures while developing your own skills and career within one of the region's leading educational institutions.

Closing date:Tuesday 22 September 2026 at Midnight

As a College we are required to undertake various Safer Recruitment checks as set out within the guidance from the Department for Education Keeping Child Safe in Education.We require all staff to undertake an enhanced Adult and Child Workforce DBS Check and to register with the DBS Update Service. From 28 November 2020, changes were made to the DBS filtering rules. As DBS certificates issued before this date may have been produced under different filtering arrangements, we are unable to rely on an Update Service status check for certificates issued before 28 November 2020. In these circumstances, a new DBS application will be required.