Admissions and School Liaison Coordinator

City College Norwich; Heacham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

LGPS pension

Annual leave 26–32 days

Staff discounts

Health plan

Eye care vouchers

Cycle to work

On-site nursery

Travel discounts

Job summary

City College Norwich is seeking an enthusiastic Admissions and School Liaison Coordinator to guide prospective students from first enquiry through to enrolment. You will coordinate admissions activities, manage applications, interviews, offers and enrolment while keeping accurate records and data.

You’ll also support school engagement, events and presentations to drive enrolment targets. You will build strong relationships with schools, carers and external partners, promoting the college’s

Qualifications

• Qualified to Level 3 (A-Level equivalent) or higher.
• Experience in an administrative role delivering excellent customer service.
• Experience with complex databases and information systems.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong organisational skills and attention to detail.
• Advanced Microsoft Office skills including Outlook, Teams, Word and Excel.
• Excellent communication skills with confidence to present to groups.
• Ability to work independently while contributing to a team.
• Full UK driving licence and access to business insurance.
• Flexibility to undertake occasional evening and weekend work.

Responsibilities

• Coordinate admissions activities and manage applications, interviews, offers and enrolment.
• Maintain accurate student records and admissions data.
• Support recruitment events, school visits and presentations.
• Engage with partner schools, carers and external stakeholders.

Skills

Customer service

Administrative experience

Database systems

Organisation

Communication

Independent work

Teamwork

Presentation skills

Driving licence

Evenings/weekends

Database software

Microsoft Office

Outlook

Teams

Word

Excel

Education

Level 3 qualification

Tools

Microsoft Office

Outlook

Teams

Word

Excel

Job description

City College Norwich is seeking an enthusiastic, organised and proactive Admissions and School Liaison Coordinator to play a key role in supporting prospective students from their first enquiry through to enrolment. This is an exciting opportunity for a customer-focused professional who enjoys building relationships, managing processes and contributing to student recruitment success. About the Role As an Admissions and School Liaison Coordinator, you will coordinate admissions activities and support school engagement initiatives across the College. Working closely with prospective students, parents/carers, partner schools and internal colleagues, you will ensure a seamless and positive experience throughout the recruitment and admissions cycle. You will be responsible for managing applications, interviews, offers and enrolment processes while maintaining accurate student records and admissions data. The role also involves supporting recruitment events, school visits, presentations and engagement activities that encourage applications and support enrolment targets. As an ambassador for City College Norwich, you will develop strong relationships with schools, careers professionals and other external stakeholders, helping to promote the wide range of opportunities available to our students. re you passionate about delivering excellent customer service and helping young people take the next step in their educational journey?, Essential

• Qualified to at least Level 3 (A-Level equivalent).
• Experience in an administrative role delivering excellent customer service.
• Experience working with complex databases and information systems.
• Ability to work effectively within a fast-paced environment and meet deadlines.
• Strong organisational skills and attention to detail.
• Advanced Microsoft Office skills, including Outlook, Teams, Word and Excel.
• Excellent communication skills with the confidence to deliver presentations to groups.
• Ability to work independently while contributing positively to a team environment.
• Full UK driving licence and access to business insurance.
• Flexibility to undertake occasional evening and weekend work

Why Join City College Norwich?

At City College Norwich, you'll join a supportive and collaborative team dedicated to transforming lives through education. You'll have the opportunity to make a real impact on students' futures while developing your own skills and career within one of the region's leading educational institutions.

What the college offers its staff

• Pension Schemes Support Staff - Local Government Pension Scheme (LGPS) 19.8% Employer Contribution Annual Leave Allowance Support staff 26 days plus bank holidays increasing annually to 31 days and 32 days after 10 years.
• College Rewards - A reward scheme providing discounts and/or cashback for purchases from a wide selection of retailers (in store and online) Company Paid Health Plan - Reimbursement of healthcare costs (up to limits depending on membership level), access to counselling services and 24 hour a day advice.
• Eye Care Vouchers for VDU eye tests Specsavers vouchers provided in advance of the appointment covering the eye test cost and discounts on a selected range of glasses Cycle Solutions Cycle-to-Work Scheme In association with Cycle Solutions, this scheme allows you to hire a bike via salary sacrifice.
• The full cost of the bike will be split across 18 months and deducted from your gross salary.
• Discounts and promotions for: Solutions Gym, Solutions Spa, Solutions Hair Salon and Debut Restaurant at City College Norwich.
• Travel - Discounted, bus, rail and park and ride tickets.
• On site nursery at City College Norwich.
• Commitment to safeguarding