Mental Health Advisor 0.7 FTE

New City College; Romford; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Accessible campuses

On-Site facilities

Staff development

Financial perks

Staff discounts

Job summary

New City College is seeking a dedicated Mental Health Adviser to support learners with mental health concerns and wellbeing needs across campuses. You will work with the Group Mental Health & Wellbeing Manager to provide guidance, advocacy and early intervention, helping students access services to succeed.

You will promote mental health awareness, develop partnerships with external organisations, deliver triage, advocacy and information to staff and students, and maintain records for evaluation

Qualifications

• Qualified in mental health or substantial experience in the mental health field.
• Experience supporting learners and adults with mental health needs.
• Knowledge of safeguarding and child protection issues.

Responsibilities

• Provide triage and referral support for students.
• Deliver mental health awareness training and workshops.
• Build partnerships with external mental health agencies and NHS services.
• Maintain accurate records and monitor interventions.
• Signpost students and staff to mental health resources.
• Support retention and achievement through targeted guidance.
• Organise mental health awareness events and campaigns.

Skills

Mental health expertise

Child safeguarding

Communication

Record-keeping

Organisational skills

Digital systems

Tools

MS Office

Digital records systems

Job description

We are seeking a dedicated and proactive Mental Health Adviser to support learners with mental health concerns and wellbeing needs. Working closely with the Group Mental Health & Wellbeing Manager, you will provide guidance, advocacy and early intervention support, helping students access the services they need to succeed.

You will play a key role in promoting mental health awareness, developing partnerships with external organisations, and creating a positive and inclusive learning environment., Provide support, guidance and advocacy for learners experiencing mental health concerns and conditions.

Operate a triage and referral service for students who are referred or self-refer to the Mental Health & Wellbeing team.

Deliver mental health awareness training and workshops across college campuses.

Build and maintain effective partnerships with external mental health agencies, community organisations and NHS services.

Maintain accurate records, monitor interventions and evaluate the impact of support provided.

Provide information, resources and signposting to students and staff on mental health and wellbeing matters.

Track learner progress and provide targeted support to improve retention and achievement.

Organise and support mental health awareness events and campaigns throughout the year.

Keep up to date with developments in mental health support and share best practice across the organisation.

Qualified in mental health or able to demonstrate substantial experience working within the mental health field.

Experienced in supporting young people and adults with a range of mental health needs.

Knowledgeable about safeguarding, child protection and mental health-related issues.

A confident communicator with the ability to build positive relationships with learners, colleagues and external partners.

Passionate about promoting wellbeing, inclusion and equal opportunities.

Highly organised, with strong record-keeping and case-management skills.

Proficient in Microsoft Office applications and digital record systems.

New City College is proud to be an Ofsted Outstanding college, the largest in England to receive this top rating. With campuses across east London, south-west Essex, and two language schools, we are a sector leader in further education.

Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We offer industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development.

Following the merger of seven colleges, NCC has become one of the UK's most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. With a turnover of £130 million, 20,000 students and 1,800 staff, we are a major force in the sector.

We are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers.

We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds. This does not prevent any other candidate with or without a protective characteristic from applying for our jobs.

As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children’s Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self-disclosure will be required as part of the recruitment process. Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex-offenders is available upon request.

Enthusiastic, resilient and committed to making a positive difference to the lives of learners.

What We Offer:

• Pension: New City College provides a career average pension scheme for all staff (TPS or LGPS)
• Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).
• On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.
• Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting.
• Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program.
• Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel.