Admissions and School Liaison Coordinator

Teaching Vacancies; Norwich; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension Schemes

Annual Leave Allowance

Staff discounts

Health plan

Job summary

City College Norwich is seeking an organised Admissions and School Liaison Coordinator to guide prospective students from enquiry through enrolment. You will manage applications, interviews, offers and enrolments while maintaining accurate records and data, and support recruitment events and school visits.

You will build relationships with schools, careers professionals and external partners, promoting the college’s wide range of opportunities.

Qualifications

• Qualified to at least Level 3 (A-Level equivalent).
• Experience in an administrative role delivering excellent customer service.
• Experience working with complex databases and information systems.
• Ability to work effectively within a fast-paced environment and meet deadlines.
• Strong organisational skills and attention to detail.
• Advanced Microsoft Office skills, including Outlook, Teams, Word and Excel.
• Excellent communication skills with the confidence to deliver presentations to groups.
• Ability to work independently while contributing positively to a team environment.
• Full UK driving licence and access to business insurance.
• Flexibility to undertake occasional evening and weekend work.

Responsibilities

• Coordinate admissions activities and support school engagement initiatives across the College.
• Work closely with prospective students, parents/carers, partner schools and internal colleagues to ensure a seamless recruitment and admissions experience.
• Manage applications, interviews, offers and enrolment processes and maintain accurate student records and admissions data.
• Support recruitment events, school visits, presentations and engagement activities to encourage applications and enrolment targets.
• Develop strong relationships with schools, careers professionals and other external stakeholders to promote opportunities available to students.

Skills

Level 3 qualification

Administrative experience

Customer service

Database management

Fast-paced work

Organisation

Communication skills

Independent working

Evening/weekend flexibility

Driving licence

Education

Level 3 qualification or equivalent

Tools

Microsoft Office

Outlook

Teams

Word

Excel

Job description

Admissions and School Liaison Coordinator

What skills and experience we're looking for

re you passionate about delivering excellent customer service and helping young people take the next step in their educational journey?

City College Norwich is seeking an enthusiastic, organised and proactive Admissions and School Liaison Coordinator to play a key role in supporting prospective students from their first enquiry through to enrolment. This is an exciting opportunity for a customer-focused professional who enjoys building relationships, managing processes and contributing to student recruitment success.

About the Role

As an Admissions and School Liaison Coordinator, you will coordinate admissions activities and support school engagement initiatives across the College. Working closely with prospective students, parents/carers, partner schools and internal colleagues, you will ensure a seamless and positive experience throughout the recruitment and admissions cycle.

You will be responsible for managing applications, interviews, offers and enrolment processes while maintaining accurate student records and admissions data. The role also involves supporting recruitment events, school visits, presentations and engagement activities that encourage applications and support enrolment targets.

As an ambassador for City College Norwich, you will develop strong relationships with schools, careers professionals and other external stakeholders, helping to promote the wide range of opportunities available to our students.

What We're Looking For

• Qualified to at least Level 3 (A-Level equivalent).
• Experience in an administrative role delivering excellent customer service.
• Experience working with complex databases and information systems.
• Ability to work effectively within a fast-paced environment and meet deadlines.
• Strong organisational skills and attention to detail.
• Advanced Microsoft Office skills, including Outlook, Teams, Word and Excel.
• Excellent communication skills with the confidence to deliver presentations to groups.
• Ability to work independently while contributing positively to a team environment.
• Full UK driving licence and access to business insurance.
• Flexibility to undertake occasional evening and weekend work

Why Join City College Norwich?

At City College Norwich, you'll join a supportive and collaborative team dedicated to transforming lives through education. You'll have the opportunity to make a real impact on students' futures while developing your own skills and career within one of the region's leading educational institutions.

What the college offers its staff

• Pension Schemes
• Annual Leave Allowance
• Support staff 26 days plus bank holidays increasing annually to 31 days and 32 days after 10 years.
• College Rewards - A reward scheme providing discounts and/or cashback for purchases from a wide selection of retailers (in store and online)
• Company Paid Health Plan - Reimbursement of healthcare costs (up to limits depending on membership level), access to counselling services and 24 hour a day advice
• Eye Care Vouchers for VDU eye tests
• Specsavers vouchers provided in advance of the appointment covering the eye test cost and discounts on a selected range of glasses
• Cycle Solutions Cycle-to-Work Scheme
• Discounts and promotions for: Solutions Gym, Solutions Spa, Solutions Hair Salon and Debut Restaurant at City College Norwich
• Travel - Discounted, bus, rail and park and ride tickets
• On site nursery at City College Norwich
• Commitment to safeguarding

In association with Cycle Solutions, this scheme allows you to hire a bike via salary sacrifice. The full cost of the bike will be split across 18 months and deducted from your gross salary.

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.