Admissions Advisor

East Coast College; Great Yarmouth; In loco; GBP 26.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

38 days holiday

Pension 18%

Free gym & swim membership

Campus salon & restaurant discount

Descrizione del lavoro

East Coast College is seeking an Admissions Advisor at the Great Yarmouth Campus. This full-time, permanent role focuses on guiding prospective students from enquiry to enrolment, ensuring accurate information and timely support.

You will manage enquiries, applications and interviews while collaborating with teams and external partners to deliver a welcoming admissions experience. The role requires safeguarding commitment, and candidates must hold at least Level 2 English and maths.

Competenze

• Excellent customer service skills.
• Strong organisation and process management skills.
• Able to work collaboratively in a team.
• Commitment to Safeguarding.

Mansioni

• Manage enquiries, applications and interviews.
• Coordinate accessible interviews and advocate for applicants as needed.
• Work with curriculum teams, Student Services, SEND and external partners.
• Ensure decisions reflect equality, diversity and inclusion.

Conoscenze

Excellent customer service

Organisation & process management

Collaborative teamwork

Safeguarding awareness

Formazione

Level 2 English & Maths

Descrizione del lavoro

Job Title: Admissions Advisor

Location: Great Yarmouth Campus

Hours: Full Time - 37 Hours - 1.0 FTE

Contract: Permanent

Salary: Band F (£25,811.10 - £26,025.00 FTE)

Join East Coast College as an Admissions Advisor and play a key part in delivering an outstanding, professional and welcoming experience for every prospective student. You’ll be at the heart of our admissions service - guiding applicants from their first enquiry through to enrolment, ensuring each individual receives accurate information, timely support and a smooth transition into college life.

In this varied and rewarding role, you’ll manage enquiries, applications and interviews, working closely with curriculum teams, Student Services, SEND colleagues and external partners. You’ll coordinate accessible interviews, advocate for applicants when needed, and make sure every decision reflects our commitment to equality, diversity and inclusion.

Key needs from you and the role;

• Excellent customer service skills
• Strong organisation and process management skills
• Able to work collaboratively in a team
• Commitment to Safeguarding

East Coast College will offer you;

• 38 days holiday FTE (including bank holidays)
• Generous Pension - 18% Employer Contribution
• Free gym and swim membership
• Discounted access to campus salon and restaurant

Please note that all applications are assessed solely on the information provided within the application form. CVs are not used in the shortlisting process.

East Coast College require all staff to hold a minimum Level 2 or equivalent in English and maths, and be able to evidence this.

East Coast College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, we therefore expect all staff, visitors, and volunteers to share this commitment.

This post is exempt from the Rehabilitation of Offenders Act and you will be required to undergo an Enhanced DBS check or Enhanced DBS check with barred list. If you have information to declare it may be protected under the Exceptions Orders and you may not be required to declare it. You will be asked to make a criminal conviction declaration if you are shortlisted for the post. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

All applications are reviewed and scored against the essential and desirable criteria as set out in the job description and person specification to determine a shortlist. Shortlisted applications will be invited to interview and to complete a self-declaration and disclosure form. Information relating to the interview format will be shared and confirmed prior to the scheduled interview taking place and will facilitate any requested adjustments.

All offers of employment are conditional and subject to the successful completion of pre-employment checks, including at least two references, safeguarding and suitability checks, and an Enhanced DBS check where required.

We will hold and process any personal data, including sensitive (special category) personal data, relating to you in accordance with our legal obligations, in the manner set out in the Privacy Notice for Staff and in accordance with our Data Protection Policy, which is set out on the College’s website. You should familiarise yourself with our Data Protection Policy (and all other subsidiary policies to it) and comply with them at all times. Neither the Privacy Notice for Staff nor those policies form a part of your contract of employment.