Admissions Advisor

Talosats Careers; Great Yarmouth; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

38 days holiday (FTE)

18% Employers Pension Contribution

Free gym and swim membership

Discounted campus salon and restaurant

Job summary

East Coast College is recruiting an Admissions Advisor at the Great Yarmouth Campus to deliver a welcoming experience for every prospective student. You’ll guide applicants from first enquiry through to enrolment, providing accurate information, timely support and a smooth transition into college life.

The role involves handling enquiries, applications and interviews, collaborating with curriculum teams, Student Services, SEND and external partners, and upholding safeguarding and equality

Qualifications

• Excellent customer service and communication skills.
• Ability to manage enquiries, applications and interviews.
• Commitment to safeguarding and inclusion.

Responsibilities

• Manage enquiries, applications and interviews with prospective students.
• Coordinate interviews and accessibility arrangements.
• Collaborate with curriculum teams, Student Services, SEND and external partners.

Skills

Excellent customer service

Organisational skills

Team collaboration

Safeguarding commitment

Education

Level 2 English & Maths

Job description

Job Title: Admissions Advisor
Location: Great Yarmouth Campus
Hours: Full Time - 37 Hours - 1.0 FTE
Contract: Permanent
Salary: Band F (£25,811.10 - £26,025.00 FTE)

Join East Coast College as an Admissions Advisor and play a key part in delivering an outstanding, professional and welcoming experience for every prospective student. You’ll be at the heart of our admissions service — guiding applicants from their first enquiry through to enrolment, ensuring each individual receives accurate information, timely support and a smooth transition into college life.

In this varied and rewarding role, you’ll manage enquiries, applications and interviews, working closely with curriculum teams, Student Services, SEND colleagues and external partners. You’ll coordinate accessible interviews, advocate for applicants when needed, and make sure every decision reflects our commitment to equality, diversity and inclusion.

Key needs from you and the role;

• Excellent customer service skills
• Strong organisation and process management skills
• Able to work collaboratively in a team
• Commitment to Safeguarding

East Coast College will offer you;

• 38 days holiday FTE (including bank holidays)
• Generous Pension - 18% Employer Contribution
• Free gym and swim membership
• Discounted access to campus salon and restaurant

We reserve the right to close this vacancy early if we receive sufficient applications.

*East Coast College require all staff to hold a minimum Level 2 or equivalent in English and maths, and be able to evidence this.

East Coast College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, we therefore expect all staff, visitors, and volunteers to share this commitment.

This post is exempt from the Rehabilitation of Offenders Act and you will be required to undergo an Enhanced DBS check or Enhanced DBS check with barred list. If you have information to declare it may be protected under the Exceptions Orders and you may not be required to declare it. You will be asked to make a criminal conviction declaration if you are shortlisted for the post. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

All applications are reviewed and scored against the essential and desirable criteria as set out in the job description and person specification to determine a shortlist. Shortlisted applications will be invited to interview and to complete a self-declaration and disclosure form. Information relating to the interview format will be shared and confirmed prior to the scheduled interview taking place and will facilitate any requested adjustments.

All offers of employment are conditional and subject to the successful completion of pre-employment checks, including at least two references, safeguarding and suitability checks, and an Enhanced DBS check where required.

We will hold and process any personal data, including sensitive (special category) personal data, relating to you in accordance with our legal obligations, in the manner set out in the Privacy Notice for Staff and in accordance with our Data Protection Policy, which is set out on the College’s website. You should familiarise yourself with our Data Protection Policy (and all other subsidiary policies to it) and comply with them at all times. Neither the Privacy Notice for Staff nor those policies form a part of your contract of employment.