Admissions Adviser

Chichester College Group; Chichester; On-site; GBP 26,000 - 32,000; Part time

Benefits offered by this job

LGPS pension

Annual leave 25–30 days

Discount schemes

Employee Assistance Programme

Family friendly policies

CPD opportunities

Job summary

Chichester College Group in Chichester is seeking an Admissions Adviser (Fixed Term) to support applicants pursuing further education and training at our busy town-centre campus. You will deliver friendly customer service, guide applicants through college procedures and help with data entry and events.

The role offers a supportive team, a diverse student body and opportunities for professional development. Hours are split across two days per week, with a fixed-term end date of 30 September 2027.

Qualifications

• Practical organisational and problem-solving skills.
• Proven IT skills and confidence with learning new systems.
• Ability to communicate with a range of customers and engage with students positively.
• Experience in admissions work is desirable but not essential.

Responsibilities

• Provide excellent customer service to applicants, parents, carers and employers.
• Process online college applications with accurate data entry.
• Organise interview events with other departments to ensure a smooth process.
• Advise on enquiries by email, telephone and in person.

Skills

Organisational skills

Problem solving

Customer service

Communication skills

Tools

IT systems

Job description

Admissions Adviser (Fixed Term)

Ref:329799

Do you have strong administrative and customer service skills and want to support applicants seeking to pursue further education and training at our busy, town-centre campus?

As our Admissions Adviser you will:

• Provide excellent customer service to our applicants, parents, carers, and employers, providing guidance on college procedures.
• Process online college applications, ensuring accurate data entry.
• Organise interview events, working along side departments to ensure a supportive and smooth process.
• Advise on a diverse range of customer enquiries by email, telephone and in person.

What you will bring to the role:

• Practical organisational, and problem-solving skills.
• Proven IT skills, and confidence with learning new systems.
• The ability to communicate with a range of customers, and engage with students in a positive and sensitive manner.
• Previous experience of admissions work in an educational environment is desirable but not essential.

What we can offer you in this role:

• A supportive, friendly and experienced team that fosters personal growth and collaboration.
• A diverse student body and positive atmosphere in a large and successful college.

Our Staff Benefits - see attached job pack for further information.

• Local Government Pension Scheme, with the Group contributing 15% of your actual pensionable pay.
• 25 days annual leave, increasing to 28 days in line with continuous service / 30 days annual leave, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement (paid as part of the salary for Term-Time-Only roles).
• Access to a range of discount schemes including shopping, restaurants, gym, travel, cinema and onsite facilities.
• Employee Assistance Programme.
• Enhanced family friendly policies including enhanced maternity, paternity and adoption leave.
• Continuous professional development opportunities.

The postholder will be expected to divide their hours between 2 days each week, although 3 short days would also be possible.

This role is fixed term until 30 September 2027.