Admissions Adviser

Activate-Learning-1; Oxford; On-site; GBP 25,000 - 31,000; Part time

Benefits offered by this job

28 days holiday

Free eye tests

Season ticket loan

Wellbeing toolkit

LinkedIn Learning

Learning & development

Job summary

Activate Learning is seeking an Advice and Admissions Adviser at City of Oxford College. The role is permanent and part-time (26 hours per week during term-time), based at Oxford.

You will be the first point of contact for learners and visitors, providing information on courses and services, and supporting enrolments. Working with faculty, you will help prepare learners, arrange interviews, confirm offers and liaise to convert applicants to enrolments, with full training and support provided.

Qualifications

• Experience in a busy environment with targets and delivering guidance to clients.
• Excellent communication and customer service skills are essential.
• Able to work with learners and stakeholders to support enrolment and progression.

Responsibilities

• Provide advice on courses and services offered by the college.
• Arrange interviews, confirm offers and liaise with faculty to convert applicants to enrolments.
• Be the first point of contact at the advice centres or reception as required.

Skills

Customer service

Communication skills

Organisation skills

Interpersonal skills

Target-driven

Job description

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Reference: NOV20263921

Expiry date: 23:59, Wed, 2nd Dec 2026

Location: Oxford

Benefits: Competitive holiday, excellent pension and fantastic on site facilities

We’re seeking someone who wants to make a real difference each day and create value from every experience, unlocking potential in both themselves and others.

Role: Advice and Admissions Adviser
Location: Oxford College
Contract: Permanent, part-time during term-time (26 hours per week / 0.59 FTE)
Salary: £27,848

As an Advice and Admissions Adviser you would be the first point of contact for our learners and visitors. Working out of each college's dedicated advice centre or covering at reception as required, you'd provide advice on the full range of courses and services offered at the college, and sometimes support and encouragement too, to overcome fears and perceived limitations. Working with our faculty colleagues you'll get learners ready to start their course with us - arranging interviews, confirming offers and liaising closely with faculty teams to convert applicants to enrolments.

You will receive the full training and support that you’d expect from Activate Learning, an organisation with a reputation that sets it apart from other providers.

This is a permanent, part-time role working 26 hours per week during term-time (0.59 FTE) at our City of Oxford College.

This role will cover reception from 16:30-21:00 on Tuesdays and Thursdays, and 9:00-13:00 on Saturdays. The remaining contracted hours are currently distributed across Tuesday to Friday, creating 5.5 hour working days on each of these days. We are happy to discuss some flexibility around how these remaining hours are arranged at interview.

What we're looking for:

You must have experience working a busy environment and meeting targets, as well as interacting with clients/stakeholders who require advice or guidance. This could be from experience in a previous role like customer service, pastoral care or receptionist work, so long as you're keen to help people in a fast paced environment!

Being great with people and an excellent communicator is absolutely key to being successful in this role. You’ll have the ability to talk to our learners, staff and visitors with ease, demonstrating a positive attitude and ensuring you always provide an excellent customer experience.

If you have great organisational and customer service skills, target-focussed with a proactive approach to problem-solving, then a career as an Advice and Admissions Adviser at Activate Learning could be a great opportunity for you.

What we offer:

We want you to feel supported, valued and able to develop throughout your career with us. As part of the Activate Learning team, you’ll have access to:

• 28 days given out of term time plus B/H
• Free eye tests *
• Season ticket loan / bus pass *
• Dedicated Wellbeing Toolkit; Your wellbeing. Your way. Support when you need it.
• Blue Light Card; access to a range of discounts and offers
• Access to LinkedIn Learning; develop new skills and explore learning at your own pace
• Learning and development opportunities; access to a range of professional development, training, and career development opportunities to help you grow and progress

Activate Learning is a forward-thinking education group committed to transforming lives through learning.

We provide a wide range of education and training, including Further Education, Higher Education, adult education and apprenticeships, supporting learners at different stages of their education and careers.

At the heart of everything we do is our award-winning Learning Philosophy, which shapes how we teach, support our learners and work together as colleagues. Our approach is built around three simple principles: Feel Safe, Find Purpose and Make Progress.

We recognise that everyone has a different starting point, experience and ambition. We work with our learners as individuals, helping them build the knowledge, skills and confidence they need to progress.

As a colleague, you'll be part of a supportive and inclusive organisation where learning, development and making a positive difference are central to what we do.

Together, we will bring out the best version of yourself.

Applications are reviewed and shortlisted on a rolling basis. We reserve the right to interview, appoint and close the advert before the advertised closing date.

Activate Learning is committed to safeguarding and expects all staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.

We welcome applications from all candidates who meet or exceed the minimum criteria, regardless of age, disability, gender, sexual orientation, race, religion or ethnicity. We are committed to making our recruitment process inclusive and accessible.

If you require reasonable adjustments at any stage of the application or interview process, please contact the Talent Team .

Some positions may require a legally mandated health surveillance check due to exposure to hazardous conditions.

Activate Learning does not accept unsolicited CVs from recruitment agencies. Agencies working with our Talent Team must be part of our Preferred Supplier List (PSL).