Admissions Administrative Assistant

University of Cumbria; Lancaster; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

33 days holiday

Hybrid working

Pension scheme 8% employer contrib

Job summary

The University of Cumbria is seeking an Administrative Assistant to join the Admissions team, handling the processing of applications for a group of courses and supporting applicants, recruitment agents and staff to ensure a smooth application process.

You will work in a fast-paced environment with a strong focus on customer service, IT skills, and attention to detail, contributing to timely updates for applicants and agents.

Qualifications

• Customer-focused service experience is desirable.
• Proficiency with common IT tools and databases.
• Strong attention to detail and organisational abilities.

Responsibilities

• Manage processing of applications for a recognised group of courses.
• Support applicants, recruitment agents and staff to ensure a timely and efficient application process.
• Provide timely and informative updates to applicants and agents on their status.

Skills

Customer service

IT skills

Attention to detail

Organisational skills

Job description

We are the University of Cumbria, for and from Cumbria and our localities, rooted in serving our communities, with people, place and partnership at our heart.

Now is a very exciting time to be joining us because we are delivering a new "Towards 2030" strategic plan focused on making the most of our three most valuable assets; People, Place and Partnerships, to become a catalyst for economic well-being for our region, nationally and internationally.

We are looking for a proactive Administrative Assistant to join our amazing Admissions team following a promotion within the team. Your primary role will be to manage the processing of applications for a recognised group of courses, supporting applicants, recruitment agents and staff to provide a timely and efficient application process.

If you love a fast-paced environment and pride yourself on your excellent customer service and strong IT skills, and can demonstrate a high level of attention to detail and effective organisational skills, then a role in our Admissions team may just be for you.

You will be a team player that can deal with the Admissions administrative activities so that applicants and agents get timely and informative updates on their status.

We offer a comprehensive set of staff benefits:

• competitive salary
• 35 hour full-time working week
• 33 days holiday plus bank holidays
• hybrid workingin line with business need
• pension scheme with 8% employer contribution

For more information about the University of Cumbria, click here

We encourage applications from the broadest range of society, including all under-represented groups with particular emphasis on Black, Asian and Minority Ethnic candidates, who are currently under-represented in our University and in comparison, to the sector.