Administrator - SEND

Prendergast Ladywell School; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Prendergast Ladywell School is seeking a highly organised Administrator to provide dedicated support to the SENCo and the Learning Support Department. You will be the primary administrative contact for SEND enquiries from parents, staff, the local authority and external agencies.

The successful candidate will have prior administrative experience (ideally in a school), direct experience using a Management Information System (MIS), strong ICT and communication skills, and a calm, resilient

Qualifications

• Prior administrative experience, ideally in a school or college.
• Direct experience using a Management Information System (MIS).
• Strong ICT and communication skills, with a calm, resilient approach.

Responsibilities

• SEND Records & Statutory Compliance management in line with GDPR.
• Liaise with parents, carers, staff, local authorities and external agencies.
• Provide minutes, manage stock, and support transitions for SEND profiles.

Skills

Administrative experience

MIS experience

ICT skills

Communication skills

GDPR knowledge

Tools

MIS software

Job description

We wish to appoint a highly organised and empathetic Administrator to provide dedicated administrative support to the SENCo and the wider Learning Support Department in Prendergast Ladywell School.

In this varied and rewarding role, you will be the primary administrative point of contact for SEND enquiries from parents, teaching staff, the local authority and external agencies. The successful candidate will have previous administrative experience (ideally in a school or college), direct experience using a Management Information System (MIS), strong ICT and communication skills and a calm, resilient approach.

Key responsibilities:

• SEND Records & Statutory Compliance: Maintain the live SEND register, Provision Maps, and MIS pupil records accurately in line with GDPR, while securely managing sensitive documentation including EHCPs, medical assessments, and statutory annual reviews.

• Parent & Agency Liaison: Act as a diplomatic and empathetic first point of contact for parents and carers of pupils with SEND, troubleshooting queries and scheduling meetings and consultations with local authority teams and external agencies.

• Departmental & Transition Support: Provide comprehensive administrative support to the SENCo and Learning Support team, including taking confidential meeting minutes, managing departmental stock, and coordinating the safe transfer of SEND profiles during key student transitions.

Being part of a successful Federation of Schools, located within easy travelling distance of each other, enables the schools to support each other and share best practice and resources. It also enables the Federation to offer staff the opportunity to develop their career as we are committed to developing and promoting from within wherever possible.

We are dedicated to creating a work environment that our colleagues can enjoy, our students can benefit from and where work complements life. For this reason, we encourage everyone to discuss with us their flexible working requirements during the recruitment process so that we can find the best working solution for them and their role.