SEND Admin Assistant

Ferndown Middle School; Yate; On-site; GBP 12,000 - 15,000; Part time

Job summary

Ferndown Middle School is seeking a SEND Admin Assistant to support pupils, families and staff. This role is more than administration; it helps create the conditions for children to flourish.

You will work with the SENDCo and Inclusion Team to organise records, communications and key processes, ensuring confidential information is handled with care. The position is 26 hours per week, term-time only, 4 days a week, with flexible pattern agreed with successful candidate.

Qualifications

• Excellent organisational skills and attention to detail.
• Experience in administration in a school setting preferred.
• Able to maintain confidential information with discretion.
• Comfortable communicating with families, staff and external professionals.
• Proactive and collaborative team player.
• Committed to inclusive practices and pupil support.

Responsibilities

• Provide high-quality administrative support to keep the school running smoothly.
• Coordinate records, documentation and processes for pupils with additional needs.
• Organise meetings, reviews and communications with families and staff.
• Maintain accurate, confidential records accessible to the team.
• Prepare correspondence and reports to support pupil provision.
• Build positive relationships with families as a professional contact.

Skills

Organised

Reliable

Calm under pressure

Strong communication

Discreet

Empathetic

Team player

Tools

Microsoft Office

Records management

Job description

26 hours per week (4 days per week, 8.30-3.30), Term-time only, Permanent

Working pattern can be flexible and agreed with the successful candidate

Helping every child feel seen, supported and able to succeed.

Some of the most important work in a school happens quietly behind the scenes.

It's the meeting that brings the right people together. The paperwork that unlocks additional support. The conversation with a parent who needs reassurance that their child is understood. The careful organisation that helps ensure no pupil slips through the cracks.

At Ferndown Middle School, we are looking for a SEND Admin Assistant to play a key role in supporting our pupils, families and staff. This is more than an administrative position. It's an opportunity to help create the conditions that enable children and young people to flourish.

Working closely with our SENDCo and wider school team, you'll help ensure that our systems, records and communication processes are organised, effective and centred around the needs of pupils. Your work will help colleagues focus on what matters most: providing the very best support for every child.

What you'll do

• Provide high-quality administrative support that helps keep the school running smoothly and efficiently.
• Work alongside the SENDCo and Inclusion Team to coordinate records, documentation and key processes that support pupils with additional needs.
• Organise meetings, reviews and communications with families, staff and external professionals.
• Maintain accurate and confidential records, ensuring important information is accessible, up to date and managed with care.
• Prepare correspondence, reports and documentation to support decision-making and pupil provision.
• Build positive relationships with families, offering a professional, compassionate and helpful point of contact.
• Help create an environment where inclusion is more than a principle; it's something children and families experience every day.

Who you are

• Someone who takes pride in being organised, reliable and able to bring calm to a busy environment.
• A skilled administrator who understands that attention to detail can make a meaningful difference to others.
• Warm, approachable and empathetic, with the ability to build trusting relationships with children, families and colleagues.
• A confident communicator who can work sensitively with a range of people and situations.
• Professional and discreet, able to handle confidential information with care and integrity.
• A proactive team player who enjoys working collaboratively and finding solutions.
• Passionate about ensuring every child feels valued, included and supported to achieve their potential.