Administrator - Risk & Compliance

JTC Group; Saint Helier; Hybrid; GBP 28,000 - 42,000; Full time

Job summary

JTC Group in Jersey is seeking a proactive administrator within the Group Risk & Compliance team. The role supports risk management activities using JTC’s GRC system and governance framework, coordinating meetings and due diligence responses, and maintaining accurate records across jurisdictions.

The position involves ensuring events are managed and reported consistently with policy, while providing user support and ensuring compliance with CPD, AML and regulatory expectations.

Qualifications

• Strong organisational and time management skills.
• Understanding of risk and compliance concepts.
• Good written and verbal communication with stakeholders.
• Proficiency with Office software; GRC experience desirable.
• Proactive approach to gaps and deadlines.

Responsibilities

• Receive and monitor automated GRC notifications.
• Undertake QA to ensure submissions meet standards and checklists.
• Support risk escalation criteria and jurisdictional requirements.
• Coordinate and schedule meetings with relevant parties.
• Ensure information is available and escalate gaps to R&C.
• Monitor follow-up actions and update records in GRC.
• Maintain process documentation and user guidance for GRC.
• Provide system support and training on GRC processes.

Skills

Organisational skills

Time management

Communication skills

Attention to detail

Tools

GRC platform

Excel

SharePoint

Job description

Purpose of Job

To act as an administrator within the Group Risk & Compliance Team, supporting the effective operation of JTC’s risk management activities through use of JTC’s Governance, Risk and Compliance system (GRC) and Riks Management Framework. The role is responsible for co-ordinating meetings, and internal queries supporting accurate record keeping, helping ensure that risk events are managed and reported consistently in line with Group policy and procedure and supporting responses to R&C due diligence requests.

EMPLOYMENT TYPE: Permanent

DEPARTMENT: Risk & Compliance

DIVISION: Group

WORKPLACE STRUCTURE: Hybrid

Main Responsibilities And Duties

• Receive and monitor automated GRC notifications following submission of breach and error, complaints and risk escalation Forms.
• Undertake quality assurance activity to ensure that submissions meet prescribed standards, including supporting information, documents and checklist responses in accordance with the JTC testing and assurance framework.
• Support application of the Risk Escalation Attendees Matrix and applicable jurisdictional, divisional and subject matter requirements.
• Co-ordinate and schedule meetings, issuing invitations to all relevant parties and ensuring impacted offices, functions and technical specialists are represented where required in line with the applicable risk criteria identified.
• Support meeting readiness by ensuring relevant information is available to attendees and by escalating gaps or uncertainties to the appropriate R&C team member.
• Monitor follow-up actions, review dates and status updates in in JTC’s GRC system, liaising with Risk Owners, Client Directors, Team Leaders, action owners and local R&C teams as required throughout the life cycle of each matter.
• Maintain process documentation, user guidance and support materials relating to matters managed by way of JTC’s GRC system.
• Perform user acceptance training on GRC processes, workflows and reporting.
• Provide practical system and process support to business users and R&C colleagues, including responding to queries and supporting training or awareness activity.
• Promote consistent adoption and application of JTC’s GRC system and Group R&C procedures across jurisdictions and divisions.
• Adhere to Risk & Compliance procedures, regulatory expectations, AML requirements, CPD requirements, JTC core values and expected behaviours.
• Undertake any other duties as deemed necessary by Management.

Essential Requirements

• Strong organisational and time management skills, with the ability to co-ordinate meetings, actions and follow-ups across multiple stakeholders and jurisdictions.
• Understanding of risk and compliance concepts, including escalation, governance oversight, regulatory risk, operational risk and reputational risk.
• Understanding of system user acceptance testing and project management principles.
• Excellent attention to detail and the ability to maintain and assure accurate records, action logs and supporting evidence within JTC’s GRC.
• Good written and verbal communication skills, with the confidence to liaise with senior stakeholders, Risk Owners, Client Directors, local R&C teams and technical specialists.
• Proactive approach to identifying gaps, following up outstanding information and helping to ensure process deadlines (action due dates and review dates) are met.
• Proficiency with office software, including Excel, Word, Outlook and SharePoint; experience using a GRC platform is desirable.

OUR COMMITMENT TO INCLUSION & WELLBEING

JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.