Administrator/Receptionist

Hartford Care; Portsmouth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A care home organization in Portsmouth is seeking an Administrator/Receptionist to serve as the first point of contact. Responsibilities include performing reception duties, supporting the Home Manager, and fostering a caring environment. Candidates should have strong IT skills, excellent communication abilities, and a compassionate nature. Join us to make a positive impact in a rewarding role.

Qualifications

• Compassionate and caring nature.
• Ability to use IT systems including Microsoft Word, Excel and Outlook.
• Strong organisation and planning skills.

Responsibilities

• Act as first point of contact for visitors.
• Perform general reception and administrative duties.
• Support the Home Manager and create a caring atmosphere.

Skills

IT skills including Microsoft Word

Verbal communication

Written communication

Problem-solving

Teamwork

Job description

Overview

Employment Type: Full Time / 40 hours per week

The Role

As an Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and work together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

• Do you want to make a difference to someone\'s life and feel a sense of purpose in an extremely rewarding role?
• Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?
• Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?
• Are you caring, warm and understanding?
• Are you spontaneous, patient, flexible and have a good sense of humour?
• Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality?

If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

Essential:

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.