Administrator / Receptionist

Jackson Hogg Ltd; North East; On-site; GBP 10,000 - 40,000; Full time

Job summary

A professional service firm in Darlington is seeking a Receptionist / Administrator to serve as the first point of contact for visitors and callers. This welcoming and highly organised role includes essential administrative duties and exceptional customer service skills. The ideal candidate will have previous experience in a similar role, strong MS Office proficiency, and the ability to multitask in a fast-paced environment. Attractive salary of circa £30,000 offered for this full-time position.

Qualifications

• Previous experience in a mixed reception/administrative role.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritise in a fast-paced environment.

Responsibilities

• Act as the primary point of contact for all visitors and callers.
• Provide full administrative support for HR, Marketing, and Operations.
• Manage meeting room bookings and ensure equipment is prepared.

Skills

Strong communication and interpersonal skills

Strong MS Office skills

Highly organised with excellent attention to detail

Ability to multitask and prioritise effectively

Energetic and positive team player

Job description

Receptionist / Administrator, Darlington

Salary circa 30,000

About the Role

This is a professional, welcoming, and highly organised position, serving as the first point of contact for our Darlington office. You will play a key role in creating a smooth and positive experience for visitors, clients, and colleagues, balancing essential administrative duties with exceptional customer service.

Key Responsibilities

• Act as the primary point of contact for all visitors and callers, delivering a warm, professional, and helpful experience.
• Answer, screen, and direct incoming calls promptly and courteously.
• Greet visitors, ensure they feel comfortable, and provide support as needed.

• Full administrative support for the wider teams in the business such as HR, Marketing and Operations.

• Manage meeting room bookings and ensure all required equipment and light refreshments are prepared in advance.
• Coordinate and arrange catering or lunches for both client‑facing and internal meetings.
• Maintain a tidy, organised, and presentable front desk and reception area.
• Provide administrative support and assist with ad‑hoc tasks across all areas of the business as required.

Requirements

• Previous experience in a mixed reception / administrative role would be ideal
• Strong MS Office skills
• Strong communication and interpersonal skills.
• Highly organised with excellent attention to detail.
• Ability to multitask and prioritise effectively in a fast‑paced environment.
• Energetic, positive and a real team player