Administrator / Receptionist

Sewell Group; Hessle; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a proactive Administrative Support professional to be the welcoming face of their office. This role involves providing essential administrative support, managing communications, and ensuring a positive experience for all visitors. The ideal candidate will thrive in a collaborative environment, showcasing exceptional customer service skills and a friendly demeanor. With opportunities for growth and a commitment to employee well-being, this role offers a chance to be part of a supportive team dedicated to excellence.

Benefits

25 days holiday (plus Bank Holidays)

Annual Bonus opportunity

Auto Enrolment pension

Staff discounts

High Street & Retail discount schemes

Bike 2 Work Scheme

Technology Scheme

Paid Parental Leave

Sickness Absence schemes

Qualifications

• Previous experience in an administrative/receptionist role is essential.
• Must be computer literate in Microsoft Office products.

Responsibilities

• Provide administrative support, including diary management and meeting arrangements.
• Be the first point of contact for employees, customers, and visitors.

Skills

Administrative Support

Customer Service

Microsoft Office

Communication Skills

Organizational Skills

Job description

Key Dates

Closing Date: 27 May 2025

Group Interview: 3 June 2025

2nd Stage Interviews: 6 June 2025

Role Overview

Location: Bridgehead Business Park, Hessle, Hull, HU13 ODH

Hours: 37.5 hours per week, Monday – Friday, 8.30am – 5.00pm, 1 hour lunch break

Salary: Dependent upon experience

The successful candidate will be based within our office at Bridgehead Business Park and will be the first point of contact for our employees, customers and visitors, providing administrative support and hospitality/meet and greet support to our people.

As well as being a key member of our Business Support Team, they will cover the main reception as required, welcoming visitors and providing celebrity customer service.

To learn more about Sewell Group and (Insert BU), please follow the link below:

Home - Sewell Group (sewell-group.co.uk)

Sewell Advisory - Sewell Group

Key Responsibilities

• Provide administrative support to the team, including: -
• arranging meetings, diary management and taking meeting notes as required
• document formatting, ensuring a consistently high-quality standard and that our brand guidelines are adhered to
• copy-typing, proof reading, document amendments, photocopying/scanning and electronic document management
• Order supplies and sundries for all offices, liaising with colleagues within the Business Support team to provide a coordinated offering
• Assist the Business Support Manager with the onboarding and offboarding of employees based at the office
• Be the central point of contact for internal and external comms i.e., collating information for newsletters and case studies, and know the details of our CRM in depth
• Coordinate incoming and outgoing mail
• Book hot desks and meeting rooms, making amendment as needed, following up hospitality requirements where appropriate
• Work with colleagues to support internal and external events, from preparation to hospitality
• Answer all incoming phone calls, taking and distributing messages as required
• Provide a warm welcome and celebrity customer service to all employees, customers and visitors
• Provide hospitality and meet & greet services for meetings held on the premises and occasionally third-party premises, including meeting room set-up.

As well as exhibiting our company behaviours of being Positive, Professional, Customer Focused, a Team Player and Doing the Right Thing, the successful candidates will have the following:

Essential

• Full Driving License, valid in the UK and own transport
• Previous experience of working in an administrative / receptionist role
• Be computer literate in Microsoft Office products
• An excellent approach to customer service
• An excellent telephone manner
• A friendly and welcoming approach with a positive and professional attitude
• Have good communication and organisational skills
• Be able to work both as part of a team, and have the ability to use your own initiative to identify and solve problems independently
• Possess a positive approach to learning and development
• Have a flexible attitude towards hours worked and interest in supporting the wider team during holiday and sickness periods

Sewell Group and its subsidiaries are equal opportunities employers, recruiting within the guidelines of the Equality Act 2010. We are committed to the promotion of diversity and equal opportunity, as an employer and in the delivery of our products and services.

As a committed safe employer, an enhanced DBS (criminal record) check will be carried out for the successful candidate of this role.

• Competitive Salary, Dependent on experience
• Annual Bonus opportunity
• 25 days holiday (plus Bank Holidays), rising with length of service to 30 days
• Being a Co-Owner of Sewell Estates, learn more here:Employee Ownership - Sewell Group (sewell-group.co.uk)
• Auto Enrolment pension
• Staff discounts
• High Street & Retail discount schemes
• Bike 2 Work Scheme
• Technology Scheme
• Paid Parental Leave and Sickness Absence schemes

Click here to take a look at our flexible reward and benefits offer!