Administrator (Progression to Account Manager)

Ernest Gordon Recruitment; Hereford; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Training

Progression

Expenses paid

Job summary

Ernest Gordon Recruitment is recruiting for an Administrator in Hereford, with a clear path to progression to an Account Manager. You will manage a portfolio of existing clients, coordinating with engineers and internal teams to ensure smooth job delivery and timely quotations.

This client-facing role includes full training, development opportunities, and a Monday to Friday pattern with occasional site visits to UK clients, offering real career progression within a supportive culture.

Qualifications

• Admin or similar with office-based experience.
• Willing to progress to an Account Manager role.

Responsibilities

• Manage your own portfolio of clients and act as the main point of contact.
• Take ownership of jobs from initial enquiry through to completion.
• Coordinate engineers, schedules, reactive and planned maintenance works.
• Produce quotations, provide client updates and resolve issues.
• Occasional site visits and client meetings in a Monday–Friday schedule.

Skills

Administration

Client communication

Tools

Excel

Word

Job description

Administrator (Progression to Account Manager)

£30,000 - £35,000 + Training + Progression + Expenses Paid

Hereford

Are you an Administrator or similar looking for a varied role where you can develop your career, build relationships with existing clients and receive full training and direct progression to an Account Manager role?

Founded nearly 50 years ago, this company specialises in air conditioning services and works with a range of established clients across the UK. They boast excellent staff retention rates due to their fantastic culture and recognising and rewarding their valued employees.

In this role you will manage your own portfolio of existing clients, acting as their main point of contact and taking ownership of jobs from initial enquiry through to completion. You will work closely with customers, engineers and internal teams to coordinate works, manage timescales, arrange quotations and resolve any issues along the way.

This role would suit an Administrator or similar with previous office-based experience who is keen to develop within a client-focused role, with the opportunity to get out the office and visit clients face to face for more daily variety.

The Role:

• Managing your own portfolio of clients and acting as the main point of contact
• Taking ownership of jobs from initial enquiry through to completion
• Coordinating engineers, schedules, reactive and planned maintenance works
• Producing quotations, providing client updates and resolving issues
• Monday - Friday 8am - 4:30pm, finish at 5pm one week in four.

The Person:

• Admin or similar
• Looking to progress to an Account Manager

Reference number: BBBH27303A

Keywords: Client Account Manager, Contracts Coordinator, Project Coordinator, Customer Service, Account Management, Client Management, Contract Management, Project Coordination, Quotations, Scheduling, Engineer Scheduling, Planned Maintenance, Customer Relationships, Client Liaison, Site Meetings, Administration, Excel, Word, Hereford

We are an equal opportunities employer and welcome applications from all suitable candidates.

The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset.