Administrator – Personnel Office

Mitie Group plc.; Torpoint; On-site; GBP 26,000 - 27,000; Full time

Job summary

Mitie Group plc. is seeking an Administrator – Personnel Office based at HMS Raleigh in Torpoint, Cornwall. The role offers 37.5 hours per week, permanent full-time employment, and a salary of £26,301.93 per annum. Training can be provided to support a versatile team serving Armed Forces personnel.

Based in the Personnel Office, you will handle day-to-day personnel administration, customer interfaces, travel arrangements, and data management while ensuring GDPR and safety compliance.

Qualifications

• Administration experience with good organisational and motivational skills.
• Proven track record of delivering quality administration and customer facing service.
• Persuasive and credible verbal and written communicator with ability to develop relationships.
• IT literate with a good working knowledge of MS Office applications.
• Conversant/knowledge of MOD personnel administration applications and systems (desirable).
• Proactive approach and ability to embrace and lead on change.
• Ability to manage short notice changes to requirements and deadlines.
• Good standard of education.

Responsibilities

• Provide a day-to-day focal point for personnel administration and customer liaison.
• Arrange travel via online booking system and liaise with booking companies and travellers.
• Collate and maintain budgetary-related information.
• Maintain and protect personnel-related data.
• Data input into joint-Service administration system.
• Assess entitlement to pay, allowances, expenses, promotion and awards.
• Ensure compliance with Health and Safety Regulations and GDPR.
• Undertake additional tasks as required by Line Manager.

Skills

Administration experience

Organisational skills

Customer facing experience

MS Office

Verbal & written communication

Change management

Education standard

Education

Good standard of education

Tools

MS Office

Job description

Job title: Administrator – Personnel Office
Contract: Permanent
Hours: 37.5 hours per week
Type of employment: Full Time
Salary: £ 26,301.93 per annum
Shift Pattern: 0730 and 1700 Monday to Friday
Location: HMS Raleigh, Trevol Road, Torpoint, Cornwall, England PL11 2PD
Requirement: Wear approved company work wear.
An opportunity to join an experienced, versatile team, delivering first class administration services to our world class Armed Forces personnel.

Position Overview

Based in the Personnel Office HMS Raleigh, this role provides a broad and flexible service to meet the contracted administration requirements of the Armed Forces (predominantly the Royal Navy) and there is the potential to rotate through various elements of professional responsibilities when required to meet the needs of the business. Training can be provided, where appropriate.

Main Responsibilities

• Provide a dedicated day-to-day focal point for personnel administration, including a direct customer interface and liaison with co-ordinators and line managers.
• Arrange travel utilising an online booking system, and liaising with booking companies, co-ordinators and travellers.
• Collate and maintain budgetary-related information.
• Maintain and protect personnel-related data.
• Data input, updating the joint-Service administration system.
• Assessing entitlement to pay, allowances, expenses, promotion, awards and more.
• Ensure all activities are carried out in full compliance with current Health and Safety Regulations and the General Data Protection Regulations.
• Undertake any additional tasks as determined by the Line Manager, including support/cover for other staff.

What we are looking for

• Administration experience with good organisational and motivational skills and a high degree of integrity.
• Proven track record of delivering quality administration and service with customer facing experience.
• Persuasive and credible verbal and written communicator with the ability to develop close working relationships.
• IT literate with a good working knowledge of MS Office applications.
• Conversant/knowledge of MOD personnel administration applications and systems (desirable).
• Proactive approach and the ability to embrace and lead on change.
• Ability to manage short notice changes to requirements and deadline.
• Good standard of education.

Additional Information

MOD security clearance and DBS Standard required. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years to gain a Counter Terrorist Check, 5 years for Security Clearance and 10 years for Developed Vetting prior to the date of application. All Developed Vetted posts are required to be UK Nationals.