Administrator - IT Asset Management

Tetra Tech Europe; Leeds; On-site; GBP 26,000 - 28,000; Full time

Job summary

Tetra Tech is recruiting an IT Asset Management Administrator for the Leeds depot. This permanent, on-site role focuses on coordinating the lifecycle of IT equipment, stock control and coordinating starter and leaver processes to ensure equipment is available and functional for staff.

Ideal candidates will have experience in IT asset management, customer support, and strong communication, with Microsoft 365 and ServiceNow experience preferred.

Qualifications

• Organised with ability to prioritise and work independently.
• Experience with customer-facing, phone-based support.
• Strong written and verbal communication skills.
• Familiarity with IT asset management, stock control or ServiceNow would be valuable.

Responsibilities

• Coordinate IT asset lifecycle: issue, delivery, return and reallocation of equipment.
• Maintain accurate asset and stock records to track availability.
• Coordinate starter and leaver requirements and ensure timely delivery or recovery of equipment.
• Support reporting, management information and budget processes.

Skills

Customer service

Communication

Organisational skills

Tools

Microsoft 365

ServiceNow

Job description

Leeds | Office Based | £26,000 - £28,000 DOE

Join Tetra Tech’s IT team and play a key role in keeping our people connected, equipped and productive. As an Administrator for IT Asset Management, you will combine IT asset management, service delivery and customer support in a varied role where organisation, technical confidence and attention to detail make a visible difference across the business.

Purpose & Scope of the Role

Working within our IT Depot and Asset function, you’ll help coordinate the day-to-day management of IT equipment throughout its lifecycle. From preparing and tracking equipment for new starters to coordinating returns from leavers, maintaining accurate asset records and supporting stock control, you’ll help ensure technology reaches the right people at the right time.

Your Impact in this position

Your work will directly contribute to a reliable and responsive IT service. You’ll coordinate the delivery, collection and reallocation of hardware, monitor starter and leaver requirements and follow up with colleagues to ensure equipment has arrived and is working as expected.

You’ll also support incident and request management through ServiceNow, help customers raise supplementary requests, maintain accurate records and contribute to management information and annual budget activities.

Core Capabilities

• IT Asset Lifecycle Management: Coordinate the issue, return, delivery, collection and reallocation of IT equipment, ensuring assets are managed efficiently throughout their lifecycle.
• Asset & Stock Management: Maintain accurate asset and stock records, helping the depot team understand equipment availability and keep systems up to date.
• Starter & Leaver Coordination: Track IT requirements for new starters and leavers, ensuring appropriate tickets are raised and equipment is delivered or recovered on time.
• Organisation & Operational Support: Bring structure and attention to detail to depot activities, supporting reporting, management information and budget processes while responding effectively to changing priorities.

Skills, Qualifications And Experience

You’ll be highly organised, comfortable prioritising competing demands and confident working both independently and collaboratively. You’ll bring previous customer-focused, phone-based support experience, strong written and verbal communication skills and a consistent approach to following processes.

Experience with Microsoft 365 is important, alongside strong attention to detail and the discretion required when handling sensitive information. Familiarity with IT asset management, stock control or ServiceNow would be valuable.

Working Environment

This is a permanent, full-time role based in our depot in Leeds. As the role supports physical IT depot, stock and asset activities, on-site working in Leeds will be an important part of the position.

Why join Tetra Tech?

Tetra Tech is a leading provider of consulting and engineering services working across the full project lifecycle worldwide. We have a wide range of expertise across our teams, providing a global support network with a personalised approach to client relationships to better understand where we can add value. We provide a collaborative environment that supports individual performance, innovation, and creativity.

We support public and private sector clients on local, national, and international projects to deliver sustainable and resilient solutions. Our operations in the UK, Ireland, and the Netherlands include more than 6,000 employees who are Leading with Science® to solve our clients’ most complex problems.

In alignment with the Equality Act 2010, we will make reasonable adjustments to support candidates and employees requiring additional arrangements. This could include adaptations to work schedules, training approaches, or the physical workspace. Please inform us if you need any accommodations during the recruitment process or in your day-to-day role.

Recruitment Agencies

We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list and any submitted will be taken as a gift. Please refer to the careers page on our website if you require any further information.