Administrator - IT Asset Management

Tetra Tech; Leeds; On-site; GBP 26,000 - 28,000; Full time

Job summary

Join Tetra Tech’s IT team in Leeds and play a key role in keeping our people connected, equipped and productive. As an Administrator for IT Asset Management, you will combine asset management, service delivery and customer support in a role where organisation and attention to detail make a real difference across the business.

This permanent, full-time position is on-site in Leeds with salary £26,000-£28,000 DOE, and involves coordinating the lifecycle of IT equipment from starter to leaver,

Qualifications

• Experience in IT asset management and stock control.
• Strong organisational skills and attention to detail.
• Experience with Microsoft 365.
• Experience with ServiceNow and handling sensitive information.

Responsibilities

• Coordinate issue, return, delivery and reallocation of IT equipment.
• Maintain accurate asset and stock records.
• Support incident and request management via ServiceNow.
• Assist with management information and budget activities.

Skills

Microsoft 365

IT Asset Management

Stock control

ServiceNow

Customer support

Communication skills

Tools

ServiceNow

Job description

Administrator - IT Asset Management

Leeds | Office Based | £26,000 -£28,000 DOE |

Join Tetra Tech’s IT team and play a key role in keeping our people connected, equipped and productive. As an Administrator for IT Asset Management, you will combine IT asset management, service delivery and customer support in a varied role where organisation, technical confidence and attention to detail make a visible difference across the business.

Purpose & Scope of the Role

Working within our IT Depot and Asset function, you’ll help coordinate the day-to-day management of IT equipment throughout its lifecycle. From preparing and tracking equipment for new starters to coordinating returns from leavers, maintaining accurate asset records and supporting stock control, you’ll help ensure technology reaches the right people at the right time.

Your Impact in this position

Your work will directly contribute to a reliable and responsive IT service. You’ll coordinate the delivery, collection and reallocation of hardware, monitor starter and leaver requirements and follow up with colleagues to ensure equipment has arrived and is working as expected.

You’ll also support incident and request management through ServiceNow, help customers raise supplementary requests, maintain accurate records and contribute to management information and annual budget activities.

Core Capabilities

• IT Asset Lifecycle Management

Coordinate the issue, return, delivery, collection and reallocation of IT equipment, ensuring assets are managed efficiently throughout their lifecycle.

• Asset & Stock Management

Maintain accurate asset and stock records, helping the depot team understand equipment availability and keep systems up to date.

• Starter & Leaver Coordination

Track IT requirements for new starters and leavers, ensuring appropriate tickets are raised and equipment is delivered or recovered on time.

• Organisation & Operational Support

Bring structure and attention to detail to depot activities, supporting reporting, management information and budget processes while responding effectively to changing priorities.

Skills, Qualifications And Experience

You’ll be highly organised, comfortable prioritising competing demands and confident working both independently and collaboratively. You’ll bring previous customer-focused, phone-based support experience, strong written and verbal communication skills and a consistent approach to following processes.

Experience with Microsoft 365 is important, alongside strong attention to detail and the discretion required when handling sensitive information. Familiarity with IT asset management, stock control or ServiceNow would be valuable.

Working Environment

This is a permanent, full-time role based in our depot in Leeds. As the role supports physical IT depot, stock and asset activities, on-site working in Leeds will be an important part of the position.

Whyjoin Tetra Tech?

TetraTech is a leading provider of consulting and engineering services workingacross the full project lifecycle worldwide. We have a wide rangeof expertise across our teams, providing a global support networkwith a personalised approach to client relationships to better understand wherewe can add value. We provide a collaborative environment that supportsindividual performance, innovation, and creativity.
Wesupport public and private sector clients on local, national, and internationalprojects to deliver sustainable and resilient solutions. Our operations in theUK, Ireland, and the Netherlands include more than 6,000 employees whoare Leading with Science® to solve our clients’ most complexproblems.
Inalignment with the Equality Act 2010, we will make reasonable adjustments tosupport candidates andemployees requiring additional arrangements. This could includeadaptations to work schedules, training approaches, or the physical workspace.Please inform us if you need any accommodations during the recruitment processor in your day-to-day role.