Administrator and Scheduling Coordinator

Allscreens Nationwide Ltd; Eastleigh; Sur place; GBP 21 000 - 30 000; Plein temps

Résumé du poste

Abri, based in our Eastleigh office, is seeking an Administrator & Scheduling Coordinator to support the Damp & Mould service. You will schedule, coordinate, monitor and proactively manage operatives' and surveyors' diaries to ensure timely delivery and a great customer experience.

You'll build relationships with a wide range of people, juggle priorities and adapt to changes while using data to identify service improvements.

Qualifications

• Experience scheduling jobs.
• Strong administration skills.
• Enjoy working with people.

Responsabilités

• Schedule, coordinate, monitor and proactively manage operatives’ and surveyors’ diaries.
• Arrange appointments and coordinate diaries to keep customers informed.
• Support colleagues across the business to ensure smooth delivery of services.
• Identify service improvements using data and feedback.

Connaissances

Scheduling

Administration

Customer service

Description du poste

Administrator and Scheduling Coordinator

At Abri, we're committed to creating thriving communities and providing excellent homes and services for our customers. We're looking for an Administrator & Scheduling Coordinator to join our team and play a key role in supporting the delivery of our Damp & Mould service.

Based in our Eastleigh office, you'll schedule, coordinate, monitor, and proactively manage operatives' and surveyors' diaries, helping to ensure works are delivered efficiently and that customers receive a great experience from start to finish.

What you'll be doing

You'll be the person keeping everything connected. From arranging appointments and coordinating diaries to keeping customers updated and supporting colleagues across the business, you'll play a key part in helping us deliver an excellent Damp & Mould service.

You'll enjoy building relationships with a wide range of people, juggling priorities and finding solutions when plans change. Whether you're helping a customer understand what's happening next, working with operatives and surveyors to schedule works, or using data to identify service improvements, you'll make sure things stay on track and our customers receive the service they deserve.

No two days are the same, so we're looking for someone who thrives in a busy environment, enjoys problem-solving and takes pride in being organised, proactive and customer-focused.

At Abri, you'll be part of a supportive team where your work genuinely makes a difference to our customers and communities. We'll give you the opportunity to develop your skills, share your ideas, and contribute to continuously improving the services we provide.

If you have experience scheduling jobs, strong administration skills and enjoy working with people, you could be exactly who we're looking for.