Administrator

nuffieldhealth; York and North Yorkshire; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Holiday entitlement

Pension scheme

Discounted gym membership

Job summary

Nuffield Health York Hospital is seeking an Administrator (Bank) to support ad hoc, part-time operations. You will handle calls, input data, manage files, and assist with bookings and payments, while ensuring GDPR compliance.

You'll bring strong IT skills, experience in fast-paced admin, and a professional, empathetic approach. NHS or private sector exposure is a plus, and you will join a dedicated team delivering high-quality administrative services.

Qualifications

• Experience of administration in a complex fast-paced environment.
• Excellent IT skills and numeracy.
• Understanding of GDPR guidelines.
• Experience in healthcare sector advantageous.

Responsibilities

• Provide administrative assistance to ensure smooth daily operations.
• Organise and maintain files and records, both physical and digital.
• Handle phone calls, emails, and correspondence.
• Input and update data in relevant systems.
• Respond to enquiries and direct them to the appropriate person or department.
• Assist with bookings teams
• Take payments both over the telephone and face to face
• Liaise with insurance providers to ensure pre-authorisations are obtained
• Prepare and compile reports, documents, and presentations.

Skills

Call handling

IT skills

Excel

Data entry

GDPR knowledge

Tools

Microsoft Office

Job description

Administrator (Bank)

York Hospital | Ad hoc | Part time

Salary £12.84 per hour

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

As an Administrator, you'll bring experience of administration in a complex fast-paced environment, demonstrable call handling skills and excellent IT skills. You will have the ability to provide a professional, courteous, sensitive, and empathetic approach as well as be an enthusiastic, highly motivated, and flexible individual.

As our Administrator, you will:

• Provide administrative assistance to ensure smooth daily operations.
• Organise and maintain files and records, both physical and digital.
• Handle phone calls, emails, and correspondence.
• Input and update data in relevant systems.
• Respond to enquiries and direct them to the appropriate person or department.
• Assist with bookings teams
• Take payments both over the telephone and face to face
• Liaise with insurance providers to ensure pre-authorisations are obtained
• Prepare and compile reports, documents, and presentations.
• Ensure that required documentation is retained in line with GDPR guidelines.

Along the way, you'll work closely with everyone from consultants, medical secretaries, departmental managers, hospital teams and customers, to deliver an efficient and effective administrative service from start to finish.

Experience

Direct knowledge and experience from within the healthcare sector is a distinct advantage, additionally, knowledge of NHS or private sector. The successful candidate will be able to demonstrate self-motivation, resilience and the ability to contribute strongly within a team. Excellent numerical and IT skills are required, including advanced knowledge of Excel.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind.

This includes

• holiday in line with the working time directive
• access to our pension scheme
• discounted gym membership at £3 5.00 a month

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Nuffield Health York Hospital

Nuffield Health York Hospital opened in 2004, this state of the art hospital provides high levels of patients care for a comprehensive range of healthcare services. We have 40 inpatient beds, 3 operating theatres and other facilities. Our team is welcoming, friendly and highly skilled, helping us to go that extra mile in delivering the best possible healthcare.

Join Nuffield Health and create the future you want, today.

It starts with you.