Administrator

Service Care Solutions Ltd; West of England; On-site; GBP 12,000 - 18,000; Full time

Job summary

Service Care Solutions Ltd is recruiting an experienced Administrator to support a busy Property Management team in Bristol. You will provide day-to-day administrative and customer service support, working alongside the on-site team to help deliver an effective housing management service.

Key duties include handling enquiries from residents, managing correspondence, maintaining filing systems, and assisting with routine reports and health and safety procedures.

Qualifications

• Previous experience in an administrative or customer-focused role.
• Confident dealing with customers, contractors and external organisations.
• Strong organisational skills and attention to detail.
• Able to work effectively as part of a team.

Responsibilities

• Provide general administrative support to the Property Management team.
• Respond to enquiries from residents and members of the public.
• Manage incoming and outgoing correspondence.
• Arrange meetings and liaise with contractors.
• Issue and manage keys provided to contractors.
• Assist with routine management reports.
• Support regular estate and property inspections.
• Record inspection outcomes and monitor any outstanding actions.
• Maintain accurate stock records and monitor stock levels.
• Record and monitor reported repairs.
• Respond to customer enquiries and complaints.
• Maintain electronic filing and information systems.
• Support compliance with relevant health and safety procedures.

Skills

Administrative experience

Customer-focused

Team working

Attention to detail

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

Job title: Administrator Location: Bristol, BS1 - On-site 5 days per week Start Date: ASAP Contract Type: Temporary 3 months + possible extension Weekly Hours: 35 hours per week

Job Purpose

We are recruiting for an experienced Administrator to support a busy Property Management team based within student accommodation in Bristol. You will provide day-to-day administrative and customer service support, working alongside the on-site team to help deliver an effective housing management service.

Key Responsibilities

• Provide general administrative support to the Property Management team.
• Respond to enquiries from residents and members of the public.
• Manage incoming and outgoing correspondence.
• Arrange meetings and liaise with contractors.
• Issue and manage keys provided to contractors.
• Assist with routine management reports.
• Support regular estate and property inspections.
• Record inspection outcomes and monitor any outstanding actions.
• Maintain accurate stock records and monitor stock levels.
• Record and monitor reported repairs.
• Respond to customer enquiries and complaints.
• Maintain electronic filing and information systems.
• Support compliance with relevant health and safety procedures.

Candidate Profile

• Previous experience in an administrative or customer-focused role.
• Confident dealing with customers, contractors and external organisations.
• Good working knowledge of Microsoft Word, Excel, Outlook and Teams.
• Strong organisational skills and attention to detail.
• Able to work effectively as part of a team.