Administrator

VQS Ltd.; United Kingdom; Remote; GBP 20,000 - 26,000; Full time

Job summary

VQS Ltd. is seeking energetic and professional administrative support to help run our operations across the UK. Based at Castle Donington, Leicestershire or Islip, Northamptonshire, you will gain exposure to all facets of our administration function, from call centre activities to reporting and scheduling.

The role emphasizes strong customer interaction, accurate note-taking, and solid Microsoft Office use, with flexible hours and a can-do attitude valued in a busy team environment.

Qualifications

• Strong interpersonal skills.
• Some exposure to Microsoft Office products.
• Accuracy with recording precise notes on the operating platform.

Responsibilities

• Handling customer bookings and enquiries with professionalism.
• Scheduling and coordinating UK geography related tasks.
• Reporting and formatting information in client-requested formats.

Skills

Interpersonal skills

Tools

Microsoft Office

Job description

VQS completes a ¼ million inspection events and 75,000 vehicle movements every year. With 300 staff serving 50 major clients in the UK, VQS requires energetic and professional administrative support to make our operations run smoothly.

About the role

Based out of our offices in Caste Donington, Leicestershire or Islip, Northamptonshire administrators will develop numerous skills. Ideally the candidate will have some experience within an office environment and preferably with some knowledge of the auto industry, but this is not essential. Any experience in the use of web-based systems would be useful and any history of being employed in a similar role would be an advantage.

Our Call Centre team require individuals with strong interpersonal skills when they communicate directly to our customer base when managing customer bookings and enquiries. A key driver for success is managing customer experience through the whole booking process.

Our scheduling team requires individuals with an in-depth understanding of the geography of the UK and our reporting function requires strong analytical skills and good attention to detail.

Our reporting team are experts at extracting information and formatting in client requested formats.

To join our team will mean exposure to all the above roles in our administration function.

Administrators will require:

• Strong interpersonal skills
• Some exposure to Microsoft Office products
• Accuracy with recording precise notes on the operating platform

Additional information

A “can do” attitude features very highly in our requirements. Individuals will become part of our current team structure and supporting colleagues during busy periods is key.

Some flexibility around working hours may be required.

A current driving license may be helpful.

Based at Castle Donington, Leicestershire or Islip, Northamptonshire

Experience

No minimum level of experience is mandated