Administrator

Sanctuary Group; Stourport-on-Severn; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual leave

Sick pay

Pension

Health support

Life insurance

Training

Flexible working

Discounts

Uniform

Refer a Friend

Job summary

Sanctuary Care is seeking an Administrator at Ravenhurst Residential Care Home, Stourport-on-Severn, Worcestershire. The role focuses on managing administrative systems, payroll processing, and supporting data reporting to ensure smooth operation and high-quality resident care.

With a strong emphasis on inclusion and staff support, the successful candidate will contribute to a compassionate, professional environment and may benefit from extensive training, health and wellbeing programs, and a

Qualifications

• Experience in a residential care or similar setting is desirable.
• Strong admin and organisational skills are essential.
• Excellent communication and customer service abilities.

Responsibilities

• Work closely with colleagues to enrich residents’ daily lives.
• Manage the home’s administrative systems with accuracy and care.
• Process payroll, maintain staff files and support financial tasks such as invoicing and petty cash.
• Support data collation, monitoring and reporting to keep the home running smoothly.
• Use a methodical and organised approach to help the team deliver the best possible care.
• Strong administrative skills with confidence managing varied tasks.
• Warm, approachable and committed to exceptional customer service.

Skills

Administrative systems

Payroll processing

Staff records

Data reporting

Customer service

Communication

Job description

Department: Health and Social Care (Administrative Staff)

Operation: Sanctuary Care

Salary: £31,262.40 per year

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Administrator

Ravenhurst Residential Care Home , 21 Lickhill Road North, Stourport-On-Severn, Worcestershire, DY13 8RU

£31,262.40 per year based on 40 hours per week (pro rata)

40 hours per week

Inclusion is at the heart of Sanctuary Care

We believe care is more than a job – it’s a calling, and we’d love you to be part of it. We’re excited to welcome an Administrator to our friendly team at Ravenhurst Residential Care Home in 21 Lickhill Road North, Stourport-On-Severn, Worcestershire, DY13 8RU. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work, you’ll be joining a culture that supports you to thrive, grow, and be recognised for the difference you make.

We're proudlyInvestors in People Platinum accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you’ve already found your calling or you’re still discovering it, we’ll support you every step of the way. From your first day to your dream role, we’ll help you get there.

When you join Sanctuary Care, you’re joining an award-winning team where colleagues and residents truly matter. We’re proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group.

Your role

• Work closely with colleagues to enrich residents’ daily lives
• Manage the home’s administrative systems with accuracy and care
• Process payroll, maintain staff files and support financial tasks such as invoicing and petty cash
• Support data collation, monitoring and reporting to keep the home running smoothly
• Use a methodical and organised approach to help the team deliver the best possible care
• Strong administrative skills with confidence managing varied tasks
• Warm, approachable and committed to exceptional customer service
• Experience in a residential care or similar setting is desirable
• Clear and supportive communicator with a flexible approach
• Kind, respectful and passionate about supporting older people

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we offer a comprehensive package designed to support your wellbeing, recognise your contribution, and help you build a rewarding career with Sanctuary:

• CQC inspection bonus
• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Enhanced parental leave arrangements and annual leave purchase scheme
• Company-funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts , Cycle to Work, and salary sacrifice arrangements
• Free uniform
• Refer a Friend scheme , rewarding you for helping great people join Sanctuary

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Before you apply

• We can only accept applications from individuals with the right to work in the UK. Sponsorship is not available for this vacancy.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.