Administrator

Sanctuary Group; Greater London; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Annual leave

Sick pay

Pension

Life insurance

Career development

Flexible working

Job summary

Sanctuary Care Limited at The Manse Residential Care Home in South Norwood, London, is seeking an Administrator to manage the home’s administrative systems and support payroll, invoicing and financial tasks to keep the home running smoothly.

The role requires strong organisational and communication skills. Experience in a residential care or similar setting is desirable, and the team values a warm, supportive approach to care for older people.

Qualifications

• Experience in a residential care or similar setting is desirable.
• Clear and supportive communicator with a flexible approach.
• Kind, respectful and passionate about supporting older people.
• Strong administrative skills with confidence managing varied tasks.

Responsibilities

• Work closely with colleagues to enrich residents’ daily lives.
• Manage the home’s administrative systems with accuracy and care.
• Process payroll, maintain staff files and support financial tasks such as invoicing and petty cash.
• Support data collation, monitoring and reporting to keep the home running smoothly.
• Use a methodical and organised approach to help the team deliver the best possible care.
• Strong administrative skills with confidence managing varied tasks.
• Warm, approachable and committed to exceptional customer service.

Skills

Administrative skills

Payroll processing

Data reporting

Customer service

Job description

Administrator

Location: The Manse Residential Care Home, South Norwood Hill, South Norwood, London, SE25 6AA

Salary: £16.28 per hour, 37.5 hours per week

Inclusion is at the heart of Sanctuary Care

Responsibilities

• Work closely with colleagues to enrich residents’ daily lives
• Manage the home’s administrative systems with accuracy and care
• Process payroll, maintain staff files and support financial tasks such as invoicing and petty cash
• Support data collation, monitoring and reporting to keep the home running smoothly
• Use a methodical and organised approach to help the team deliver the best possible care
• Strong administrative skills with confidence managing varied tasks
• Warm, approachable and committed to exceptional customer service
• Experience in a residential care or similar setting is desirable
• Clear and supportive communicator with a flexible approach
• Kind, respectful and passionate about supporting older people

Benefits

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we’ve created a package to help you thrive:

• CQC/CI inspection bonus
• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Enhanced parental leave arrangements and annual leave purchase scheme
• Company-funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.