Administrator

Abbeyfield; Southampton; On-site; GBP 14,000 - 15,000; Part time

Benefits offered by this job

Up to 31 days paid leave

Medicash healthcare

Company pension and life assurance

Employee Assistance Programme

Cycle‑to‑work scheme

Job summary

Abbeyfield is seeking a dedicated Home Administrator for Speedwell Court. The role focuses on managing administrative systems, handling reception duties, and supporting the Home Manager to run the service safely and effectively.

You will be the face of the home, coordinating communications, processing mail, and maintaining accurate records relating to residents and staff. Strong organisational and computer skills are essential for daily operations.

Qualifications

• Experience in administrative roles using standard office procedures.
• Strong organisational skills and the ability to work on own initiative.
• Good numeracy and literacy skills with clear communication.

Responsibilities

• Manage administrative systems and processes to high standards for safe, effective service delivery.
• Handle scheduled admin tasks and respond to ad-hoc requests from residents and staff.
• Greet visitors and provide reception support both in person and by phone.
• Provide office support: calls, emails, mail, photocopying, filing and minutes.
• Maintain supplies and coordinate repairs and maintenance as needed.

Skills

Administrative skills

Office procedures

Organisational skills

Communication

Tools

Microsoft Word

Microsoft Excel

Email/Outlook

Job description

For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England.

Our work is guided by five core values – Care, Compassion, Community, Integrity and Excellence – and we are proud of the difference our teams make every day in the lives of residents, colleagues and local communities.

We are now looking for a dedicated Home Administrator to join our team at Speedwell Court.

Role Details

• Role: Care Home Administrator
• Location: Speedwell Court, Mansbridge Road, West End, SO18 3HW.
• Hours: 21 hours per week - Monday-Friday.
• Shifts: Dependant on the choice of the successful candidate, this can either be any 3 days per week 09.30-17.00, or any 4 days per week 09.15-15.00.
• Pay: £14,064.96 - £14, 731.08 per annum.

The Role

• You have the important role of managing administrative systems and processes to the highest standard to help our Home Manager and the team run the service both safely and effectively.
• You'll manage scheduled administration duties alongside responding to ad-hoc requests from residents, visitors, care home employees and Abbeyfield employees from other locations. You maintain and manage accurate records in relation to the management of the home relating to finance, residents and employees.
• As the face and voice of the home you welcome and assist visitors, residents and employees, providing a welcoming reception service both face to face and over the phone, either dealing with queries yourself, or directing them to the relevant person.
• You'll support your colleagues by providing an office function, covering responding to telephone calls, emails, faxes and correspondence, processing incoming and outgoing mail, photocopying and printing, filing and archiving, taking notes and producing minutes and responding to request for information.
• To enable your colleagues to work effectively and professionally, you maintain adequate supplies of stationary, forms, promotional literature, uniforms and badges and assist with the co‑ordination of repairs and maintenance.

Pay & Benefits

At Abbeyfield, we are committed to rewarding our staff for their hard work. Our benefits include:

• Up to 31 days paid leave, including bank/public holidays (pro rata)
• Work overtime? With Dayforce Wallet, access your extra pay instantly, with no waiting until payday!
• Claim back healthcare expenses and book flexible GP appointments with Medicash.
• Comprehensive induction and training
• Pay progression within role based on skills and contribution
• Learning and career development opportunities – Support with on-the-job qualifications
• Occupational sick pay
• Company pension and life assurance
• Employee Assistance Programme
• Discounted gym membership
• Cycle‑to‑work scheme
• Shop and save vouchers
• Opportunity to obtain Blue Light Card discounts
• A menopause‑friendly accredited organisation

About You

• If you have strong administration skills, this job gives you the opportunity to use these strengths on a daily basis for a bigger purpose – to keep residents safe and happy.
• You must be experienced in administrative roles, and be familiar with office procedures and systems. You'll also be highly organised, and able to work using your own initiative and unsupervised.
• Computer literate with a working knowledge of Word, Excel and e mail, you must also be able to demonstrate strong numeracy and literacy skills, and be able to communicate and interact well with a wide range of people in varied situations.

Are you someone who thrives on making a difference? Join us and build a rewarding career where your skills and compassion truly matter.