Administrator

MEP Technical Talent; Sefton; On-site; GBP 31,000 - 34,000; Full time

Benefits offered by this job

Training provided

Friendly environment

Permanent role

Job summary

MEP Technical Talent is seeking an experienced Office Administrator for a busy Southport office. The role is a 3-month temp-to-perm placement, paying £16/hr PAYE during the initial period, with a permanent salary around £30,000 per annum DOE.

The position is full-time and based on-site in Southport. You will coordinate engineers, manage schedules, produce reports, handle invoices and provide high-level customer service to clients.

Qualifications

• Experience in office administration in a field-service environment is advantageous.
• Experience producing CCTV drainage reports is beneficial.
• Strong administration and IT skills; capable of using client portals and reporting systems.

Responsibilities

• Coordinate engineer diaries and work schedules.
• Prepare and complete technical reports accurately and on time.
• Manage and update client and contractor portals; produce and send invoices.
• Answer incoming calls and handle customer enquiries professionally.
• Liaise with engineers, clients, contractors and suppliers.
• Ensure jobs and documentation are processed efficiently; maintain records.
• Provide general administration and office support.

Skills

Diary management

Customer service

Invoicing

Reporting

IT proficiency

Telephone etiquette

Tools

Client portals

Invoicing software

Reporting systems

Job description

Office Administrator – Southport – £16/hr – Temp to Perm

£16.00 per hour PAYE | 3-Month Temp to Perm | Permanent Salary Circa £30,000 DOE

We are currently recruiting an experienced Office Administrator to join a busy and growing business based in Southport.

This is an excellent temp-to-permanent opportunity, initially working through the agency for approximately 3 months before transferring to a permanent position with the company.

The successful candidate will play an important role in the day-to-day running of the office, coordinating engineers, managing schedules, producing reports and providing a high level of customer service to clients.

The Role

• Coordinating and maintaining engineer diaries and work schedules.
• Preparing and completing technical reports accurately and on time.
• Managing and updating client and contractor portals.
• Producing, sending and following up invoices.
• Answering incoming calls and dealing with customer enquiries professionally.
• Liaising with engineers, clients, contractors and suppliers.
• Ensuring jobs and associated documentation are processed efficiently.
• Maintaining accurate records across internal systems.
• General administration and office support duties.

What We're Looking For

• Previous experience within the drainage, utilities or a similar field-service environment would be highly advantageous.
• Experience producing CCTV drainage reports/reporting would be particularly beneficial.
• Strong administration and IT skills.
• Confident using client portals, reporting systems and invoicing software.
• Excellent telephone manner and customer service skills.
• Strong organisational skills with the ability to manage multiple jobs and priorities.
• Comfortable coordinating engineers and field-based teams.
• Able to work independently as well as part of a small office team.

Package

• £16.00 per hour PAYE during the initial temporary period.
• 3-month temp-to-permanent opportunity.
• Permanent salary expected to be circa £30,000 per annum, negotiable depending on experience.
• Full-time position.
• Training and ongoing support.
• Opportunity to join a growing and established business.
• Friendly and supportive working environment.

This would suit an experienced Administrator, Service Coordinator or Office Coordinator looking for a long-term position where they can take ownership of a busy and varied workload