Administrator

Intracat Limited; Sawston; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

20 days holiday + bank holidays

On-site parking

Job summary

Intracat Limited seeks an Office Administrator to support a small team at our Sawston offices near Cambridge. The role focuses on client communication, data entry, invoicing and coordinating service visits.

The ideal candidate will have good IT skills (MS Word and Excel), a proactive, customer‑facing attitude and the ability to work independently or in a team. Salary £23,000–£26,000 p.a. full‑time, with 20 days holiday and on‑site parking.

Qualifications

• Excellent communication and customer service skills.
• Pro-active, customer oriented attitude.
• Able to work with MS Word and Excel.
• Training will be provided.

Responsibilities

• Acting as one of the initial points of contact with clients, both via telephone and email.
• Arranging and managing after-sales service attendances.
• Assisting in client pre-sales administration processes.
• Processing call data, providing quotations where necessary, placing related supplier orders, raising sales invoices and health & safety information where applicable.
• Maintaining client records and databases.

Tools

MS Word

Excel

Job description

OFFICE ADMINISTRATOR

Intracat is an established and successful commercial catering equipment design and supply business with a key client list including some of the best-known restaurant names on the High Street.

We have an opening within the team at our offices in Sawston Cambridge, for an Office Administrator.

Benefits include ….

• Competitive salary based on job experience.
• 20 days paid holiday leave plus bank holidays.
• Ample free on-site parking at our modern offices.
• Working hours Monday-Friday, 9am-5pm with some out-of-hours phone cover on rota
• This is a full-time and permanent position.

The role is centred around a customer focused administration function, including ….

• Acting as one of the initial points of contact with clients, both via telephone and email.
• Arranging and managing after-sales service attendances.
• Assisting in our client pre-sales administration processes.
• Processing call data, providing quotations where necessary, placing related supplier orders, raising sales invoices and health & safety related information where applicable.
• Maintaining client records and databases.

Key attributes for the successful administrator will be ….

• The ability to process incoming enquiries in a timely manner.
• Good communication skills allied to a clear and logical mind-set.
• A pro-active, customer orientated and focused approach with a “can do” attitude.
• A good team player but someone also comfortable and good at working under their own initiative.
• A reasonable level of competence with standard IT software packages such as MS Word and Excel.

The successful Administrator will be part of a small team responsible for the efficient operation of our office administration system.

Experience in a similar role would be helpful however applications will be considered from those at an early stage of their career who demonstrate the required basic skill set and attitude, as full training will be provided.

Administrator salary will be in the range £23,000 to £26,000 p.a dependent on experience