Administrator

Sanctuary Group; Oxford; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

33 days annual leave pro rata

Pension

Health and wellbeing support

Life insurance

Training and career development

Staff discounts

Enhanced parental leave arrangements

Job summary

Sanctuary Care in Oxford's Iffley is seeking an Administrator to join our friendly team. You will manage administrative systems, support payroll and staff records, and help keep the home running smoothly while delivering excellent resident and visitor service.

The role suits someone with strong organisational and communication skills, a warm, professional approach, and a commitment to safeguarding. We offer 33 days' annual leave pro rata, pension, health and wellbeing support, life insurance,

Qualifications

• Strong administrative skills with confidence managing varied tasks.
• Experience in a residential care or similar setting is desirable.

Responsibilities

• Work closely with colleagues to enrich residents' daily lives
• Manage the home's administrative systems with accuracy and care
• Process payroll, maintain staff files and support financial tasks such as invoicing and petty cash
• Support data collation, monitoring and reporting to keep the home running smoothly
• Use a methodical and organised approach to help the team deliver the best possible care
• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
• Strong administrative skills with confidence managing varied tasks
• Warm, approachable and committed to exceptional customer service
• Experience in a residential care or similar setting is desirable
• Clear and supportive communicator with a flexible approach
• Kind, respectful and passionate about supporting older people
• You deserve more than the basics. That's why, alongside 33 days' annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we've created a package to help you thrive:
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks

Skills

Administrative skills

Customer service

Communication

Job description

We believe care is more than a job - it's a calling, and we'd love you to be part of it. We're excited to welcome an Administrator to our friendly team at Iffley in Oxford. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work, you'll be joining a culture that supports you to thrive, grow, and be recognised for the difference you make. We're proudly Investors in People Gold accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you've already found your calling or you're still discovering it, we'll support you every step of the way. From your first day to your dream role, we'll help you get there. When you join Sanctuary Care, you're joining an award-winning team where colleagues and residents truly matter. We're proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group. Your role

• Work closely with colleagues to enrich residents' daily lives
• Manage the home's administrative systems with accuracy and care
• Process payroll, maintain staff files and support financial tasks such as invoicing and petty cash
• Support data collation, monitoring and reporting to keep the home running smoothly
• Use a methodical and organised approach to help the team deliver the best possible care
• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
• Strong administrative skills with confidence managing varied tasks
• Warm, approachable and committed to exceptional customer service
• Experience in a residential care or similar setting is desirable
• Clear and supportive communicator with a flexible approach
• Kind, respectful and passionate about supporting older people
• You deserve more than the basics. That's why, alongside 33 days' annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we've created a package to help you thrive:
  • CQC/CI inspection bonus
  • Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
  • Company-paid life insurance
  • Enhanced parental leave arrangements and annual leave purchase scheme
  • Company-funded training and ongoing career development opportunities
  • Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks