Administrator

Sanctuary Group; Mount Charles; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

Health and wellbeing support

Life insurance

Parental leave

Career development

Flexible working

Employee discounts

Job summary

Sanctuary Care in Saint Austell is seeking an Administrator for Woodland Residential Care Home. The role focuses on running admin systems, payroll, and supporting care delivery within a welcoming team.

You will work closely with colleagues to enhance residents' daily lives and ensure accurate record‑keeping and reporting. The position offers a supportive culture with development opportunities and flexible working arrangements.

Qualifications

• Strong administrative skills to manage varied tasks and data accurately.
• Commitment to exceptional customer service and resident well‑being.
• Experience in a residential care or similar setting is desirable.
• Clear, supportive communication and flexibility in approach.
• Kind, respectful, and passionate about supporting older people.

Responsibilities

• Work closely with colleagues to enrich residents' daily lives.
• Manage the home's administrative systems with accuracy and care.
• Process payroll, maintain staff files and support invoicing and petty cash.
• Support data collation, monitoring and reporting to keep the home running smoothly.
• Demonstrate a methodical approach to help the team deliver high‑quality care.
• Internal candidates should apply via their internal careers account.

Skills

Administrative skills

Customer service

Care experience

Communication

Empathy

Job description

Administrator Woodland Residential Care Home, 13 Woodland Rd, Saint Austell PL25 4RA

£15.03 per hour, 16 hours per week

Job Summary

We believe care is more than a job - it's a calling, and we'd love you to be part of it. We're excited to welcome an Administrator to our friendly team at Woodland Residential Care Home in 13 Woodland Rd, Saint Austell PL25 4RA. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work, you'll be joining a culture that supports you to thrive, grow, and be recognised for the difference you make. We're proudly Investors in People Gold accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you've already found your calling or you're still discovering it, we'll support you every step of the way. From your first day to your dream role, we'll help you get there. When you join Sanctuary Care, you're joining an award‑winning team where colleagues and residents truly matter. We're proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group.

We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Key Responsibilities

• Work closely with colleagues to enrich residents' daily lives
• Manage the home's administrative systems with accuracy and care
• Process payroll, maintain staff files and support financial tasks such as invoicing and petty cash
• Support data collation, monitoring and reporting to keep the home running smoothly
• Use a methodical and organised approach to help the team deliver the best possible care, We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre‑employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.

Key Skills & Requirements

• Strong administrative skills with confidence managing varied tasks
• Warm, approachable and committed to exceptional customer service
• Experience in a residential care or similar setting is desirable
• Clear and supportive communicator with a flexible approach
• Kind, respectful and passionate about supporting older people

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Benefits

• CQC/CI inspection bonus
• Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company‑paid life insurance
• Enhanced parental leave arrangements and annual leave purchase scheme
• Company‑funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements