Administrator

THE VISA JOBS; Norwich; On-site; GBP 21,000 - 27,000; Full time

Job summary

The East of England Community Health and Care NHS Trust is seeking an enthusiastic administrator to support admission and discharge processes for 28 Recovery and Reablement Beds across two care homes. The role is full time (37.5 hours, Monday to Friday) and involves coordinating administrative tasks, attending MDT meetings, and handling referrals and communications within the Trust.

The successful candidate will manage a range of clerical duties, transcribe notes, monitor the inbox, and ensure

Qualifications

• Administrative and clerical duties experience.
• Ability to manage and prioritise workload independently.
• Good organisational and communication skills.

Responsibilities

• Use Systmone, Microsoft Office and Trust systems to produce and maintain reports, letters, spreadsheets and service documentation.
• Maintain accurate patient records and administrative information per policies.
• Input/update/validate information on patient tracking systems.
• Manage incoming/outgoing correspondence.
• Monitor the Recovery and Reablement inbox and respond to routine enquiries.
• Support referrals administration for Recovery and Reablement beds.

Tools

Systmone

Microsoft Office

Trust systems

Job description

Job Summary

An exciting opportunity is available within Intermediate Care and Urgent Community Response Directorate, within the Recovery and Reablement Team.

We are looking for an enthusiastic individual to join the team and undertake a newly created administrator role, supporting the admission and discharges of patients from 28 Recovery and Reablement Beds across 2 care homes.

The Role is full time, 37.5 hours covering Monday to Friday.

Interviews will be face to face and the job may close before the advertised end date if there are sufficient applications received.

Main duties of the job.

The post holder will independently manage and prioritise a range of administrative and clerical duties.

Attending Multi disciplinary Meetings, transcribing notes and emailing them to relevant parties.

Monitoring the mail inbox and responding appropriately.

About Us

Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.

If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.

Job responsibilities

• Using a range of software systems including Systmone, Microsoft Office and other Trust systems to produce and maintain reports, letters, spreadsheets, data bases, presentations and service documentation
• Maintaining accurate patient records and administrative information in line with Trust policies and information governance requirements
• Inputting, updating and validating information on patient tracking systems
• Managing incoming and outgoing correspondence
• Monitoring the Recovery and Reablement inbox and responding to routine enquiries
• Supporting the administration of referrals into the Recovery and Reablement beds