Administrator

Hollybank Trustees Ltd; North Walsham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

On-going training and support

5.6 weeks’ annual leave

Perkbox

Training and professional development

Team events

Long-service rewards

Birthday rewards

Employee assistance programme

Recommend a Friend Scheme

Job summary

Pilgrims' Friend Society is seeking an Administrator for Furze Hill House, North Walsham. You will be the friendly first contact, manage records, and assist managers with admin tasks in a busy care home environment.

The role requires organised, empathetic individuals with strong customer service skills and experience with Word, Excel and Outlook. 35 hours weekly, on-site, with a supportive team and faith-based workplace values.

Qualifications

• Committed Christian with a heart for serving older people.
• Organised and reliable in a busy office environment.
• Excellent customer service and people skills.
• Proactive, adaptable, and able to meet deadlines.

Responsibilities

• First point of contact for the home and visitors.
• Welcoming visitors, suppliers, staff and residents.
• Typing, filing and record-keeping; payroll handling.
• Provide administrative support to Managers and London Office.
• Support volunteers and interact with staff on a daily basis.

Skills

Organised

Customer service

People skills

Team player

Empathy

Friendly

Communication

Tools

Microsoft Word

Excel

Outlook

Job description

Location: On site / North Walsham NR28, UK
job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Administration
AnnualFixed salary:£ 29120.00

Administrator

Could you do a job where you change lives?

Do you have administration experience?

Are you organised?

Do you have what it takes to make a positive difference to our residents' well-being?

We are looking for a committed Christian with a heart for serving older people andwho can contribute their skills and experience to the smooth running of our residential care home for older peopleinNorth Walsham.

We need a friendly and organised administrator who can be relied upon to work withenthusiasm and efficiency within a busy office environment.

Furze Hill House is a 40 bed care home just on the outskirts of North Walsham. View our lovely homehere.

• A helpful and warm first point of contact for the home;
• Welcoming towards visitors, suppliers, staff and residents;
• A 'people person' who is keen to build and nurture strong professional relationships;
• Somebody who is positive, approachable, willing to help and caring towards others - a team player;
• Someone who enjoys working with older people and has empathy with them;
• Outgoing and friendly with strong customer service skills;
• A good role model and provide a dynamic reception service;
• Skilled in typing, filing and record-keeping;
• Computer literate in using Microsoft Word, Excel and Outlook;
• Comfortable dealing with matters relating to Payroll;
• Quick to provide general administrative assistance to the Managers;
• Eager to interact with the staff and volunteers in the home and the London Office, and support them in administrative tasks;
• Committed to supporting and cultivating the work of volunteers within the home;
• Organised, adaptable and reliable under pressure;
• Proactive when faced with tight deadlines;
• Enthusiastic about Pilgrims' Friend Society and the great Christian work taking place.
• In addition to the duties and responsibilities listed, you are required to perform other duties assigned by your managers from time to time that are within your capabilities.

Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010))

Read 'What we believe' here: https://www.pilgrimsfriend.org.uk/about-us/what-we-believe

Hours:

35 hours per week, Monday - Friday

• On-going training and support
• 5.6 weeks’ annual leave, including bank holidays
• Perkbox (including Employee Assistance Programme)
• Training and professional development
• Team events
• Long-service rewards
• Birthday rewards
• A workplace shaped by faith, care and purpose
• Employee assistance programme
• Being part ofour friendly staff team
• We offerafull inductionto the work
• Recommend a Friend Scheme

—What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note:The vacancy may close early if sufficient applications have been received so please apply as soon as possible if interested.