Administrator

The Methodist Church in Britain; Newsham; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Methodist Church in Britain is seeking a full-time Administrator to support the Kent and Medway Mental Health Support Teams (Schools). The role focuses on secretarial and administrative duties, handling confidential records, referrals, letters, and rota oversight, in a non-wheelchair-accessible Maidstone location.

Applicants should have customer service experience and GCSE or NVQ-level literacy and numeracy. Proficiency in Microsoft Office is essential.

Qualifications

• NVQ level 2 or equivalent standard of literacy and numeracy.
• NVQ level 3 in a relevant subject, or equivalent proven experience, or GCSE English and Maths at grade 9-4.

Responsibilities

• Provide full secretarial and administrative support to the service.
• Process confidential information.
• Open referrals.
• Write letters.
• Manage shared email inboxes.
• Book appointments.
• Take minutes.
• Arrange meetings and events.
• Order stationery and other supplies.
• Manage calls and oversee rotas.

Skills

Customer service experience

Prioritising workloads

Organising workloads

Outlook

Word

Excel

PowerPoint

Access

GDPR knowledge

Education

NVQ level 2 literacy & numeracy

NVQ level 3 or GCSE English & Maths 9-4

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

A full-time Administrator post in the Kent and Medway Mental Health Support Teams (Schools), which supports children and young people's emotional wellbeing in schools. The core work is full secretarial and admin support: confidential records, referrals, letters, shared inboxes, appointments, minutes and rota oversight. Posts arise from service expansion, and the admin base at Maidstone Studios is not wheelchair accessible. Customer service experience and GCSE or NVQ-level literacy and numeracy are required.

What the job involves

• Provide full secretarial and administrative support to the service
• Process confidential information
• Open referrals
• Write letters
• Manage shared email inboxes
• Book appointments
• Take minutes
• Arrange meetings and events
• Order stationery and other supplies
• Manage calls and oversee rotas

Qualifications

• NVQ level 2 or equivalent standard of literacy and numeracy
• NVQ level 3 in a relevant subject, or equivalent proven experience, or GCSE English and Maths at grade 9-4

Experience

• Customer service experience
• Working in a busy office environment
• Competent in use of Microsoft Office products

Skills & knowledge

• Prioritising and organising workloads
• Working knowledge of Outlook, Word, Excel, PowerPoint and Access

Nice to have

• Experience of working with GDPR and sensitive content
• Experience in clinical or document typing
• RIO experience
• Knowledge of general office proceduresUnderstanding of Co-Pilot and SharePoint