Administrator

Pertemps; Dalkeith; On-site; GBP 15,000 - 22,000; Full time

Job summary

Pertemps in Draycott in the Clay is seeking an Administrator for a busy logistics operation. The role provides administrative support to the team, ensuring customer and warehouse requirements are processed accurately and on time.

This Monday to Friday, 8:00am–4:00pm office-based position is initially around three months with potential extension. Applicants should be proficient in Microsoft Office, especially Excel and Word, and have a detail-oriented, organised approach.

Qualifications

• Experienced in administration, ideally within logistics, transport, warehousing or a similar environment.
• Confident using Microsoft Office, particularly Excel and Word.
• Highly organised with excellent attention to detail.
• Comfortable working to deadlines, SLAs and KPIs.
• Previous experience with WMS or transport management systems is advantageous, although full training will be provided.

Responsibilities

• Process FSL requests promptly and communicate urgent requirements with management.
• Manage goods-in processes and systematically planned trunks.
• Create booking slots for new stock inbound.
• Prepare pre-advices for warehouse stock.
• Raise outbound orders for warehouse picking.
• Ship collected and delivered orders.
• Raise transport jobs and collection notes.
• Costing transport jobs.
• Requesting stock to be returned to inventory after 30 days in FSL.
• Reporting discrepancies to the relevant customers and departments.
• Completing trackers and reports.
• Uploading and distributing logs to suppliers and customers.
• Liaising with internal and external customers.
• Leading weekly customer calls and highlighting issues or discrepancies.
• Maintaining accurate manual and electronic records using DLx, TT, Tableau and Excel.
• Working to agreed SLAs and KPIs.
• Running and distributing system reports.
• Reviewing external reports and identifying discrepancies.
• Booking returns onto the system.
• Handling telephone and email communications.
• Filing and general administration.
• Supporting SIF management and other duties as required.

Skills

Microsoft Office

Excel

Word

Attention to detail

Organised

Deadline management

Communication skills

Team player

Customer service

Tools

DLx

TT

Tableau

Excel (tool)

Job description

Job Description

Administrator

Location: Draycott in the Clay, Derbyshire

Pay Rate: £13.48 per hour

Hours: Monday to Friday, 8:00am – 4:00pm

Contract: Temporary – approximately 3 months, with the potential to be longer

Reporting to: Admin Team Leader

We are currently recruiting for an Administrator to join the team at a busy logistics operation in Draycott in the Clay. This is an excellent opportunity for an organised and detail-focused administrator to gain experience within a fast-paced warehouse and transport environment.

The successful candidate will provide administrative support to the team, ensuring customer and warehouse requirements are processed accurately and within agreed deadlines.

Key Responsibilities

• Processing FSL requests promptly and communicating urgent requirements with management.
• Managing goods-in processes and systematically planned trunks.
• Creating booking slots for new stock inbound.
• Preparing pre-advices for warehouse stock.
• Raising outbound orders for warehouse picking.
• Shipping collected and delivered orders.
• Raising transport jobs and collection notes.
• Costing transport jobs.
• Requesting stock to be returned to inventory after 30 days in FSL.
• Reporting discrepancies to the relevant customers and departments.
• Completing trackers and reports.
• Uploading and distributing logs to suppliers and customers.
• Liaising with internal and external customers.
• Leading weekly customer calls and highlighting issues or discrepancies.
• Maintaining accurate manual and electronic records using systems including DLx, TT, Tableau and Excel.
• Working to agreed SLAs and KPIs.
• Running and distributing system reports.
• Reviewing external reports and identifying discrepancies.
• Booking returns onto the system.
• Handling telephone and email communications.
• Filing and general administration.
• Supporting SIF management and other duties as required.

We are looking for someone who is:

• Experienced in administration, ideally within logistics, transport, warehousing or a similar environment.
• Confident using Microsoft Office, particularly Excel and Word.
• Highly organised with excellent attention to detail.
• Comfortable working to deadlines, SLAs and KPIs.
• Numerate and literate with good written and verbal communication skills.
• Professional and confident when dealing with customers and colleagues.
• Able to prioritise workload and respond effectively to urgent requests.
• Comfortable working independently while also being a strong team player.
• Previous experience with WMS or transport management systems is advantageous, although full training will be provided.

This is a Monday to Friday, office-based position in Draycott in the Clay, working 8:00am–4:00pm.

The initial assignment is expected to last around three months, covering a period of long-term sickness, although the assignment could be extended depending on business requirements.