Administrator

Veolia; Bristol; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

25 days annual leave

Company pension scheme

Employee financial wellbeing support

Discounts on groceries & retailers

Health resources & wellbeing support

One paid day to volunteer

Ongoing training & development

Job summary

Veolia in Avonmouth, England is seeking an organised administrative assistant to support depot operations. The role involves weighbridge operation, data entry, purchase orders and liaising with customers to resolve queries while maintaining accurate records.

You will work Monday to Friday, 40 hours per week, with benefits including pension, annual leave and a focus on wellbeing. This is a chance to contribute to sustainable waste management and join a values-led team.

Qualifications

• Administrative & Systems Proficiency (including Workday, Excel or Google Sheets & Gmail).
• Data Entry Skills.
• Customer Service & Communication Skills.
• Compliance & Process Adherence.
• Desirable: Experience in Waste Management or a Similar Regulated Industry.

Responsibilities

• Operate weighbridge system and coordinate depot traffic flow via radio with staff.
• Coordinate material sales bookings, manage transport arrangements, process driver paperwork, and ensure compliance documentation.
• Raise Purchase Orders for the supply of goods as approved by site management.
• Proactively inform customers in a timely manner of any operational delays which impact on their service, confirming the alternative collection date and time.
• Control of paperwork on a daily basis including monthly rebate reporting to customers.
• Liaise with relevant individuals to ensure customer queries are resolved. Escalate when required to Management.
• Perform accurate data entry on weighbridge and transport systems, including daily stock updates and weekly allocations.
• Manage correspondence, filing, telephone calls, mail handling, and maintain accurate depot records.
• Ensure personnel details including payroll are entered into the systems correctly and within time limits.
• Process invoices raised by suppliers to ensure that payment terms are met.

Job description

Ready to find the right role for you?Salary: £28,205.32 per annum, plus annual salary review (up to 3%) & Veolia benefitsHours: Monday to Friday, 40 hours per weekLocation: Avonmouth, BS11 0YBWhen you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.What we can offer you;25 days of annual leaveAccess to our company pension schemeStream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewardsDiscounts on everything from groceries to well known retailersAccess to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need toOne paid days leave every year to volunteer and support your communityOngoing training and development opportunities, allowing you to reach your full potentialWhat you'll be doing;Operate weighbridge system and coordinate depot traffic flow via radio communication with staffCoordinate material sales bookings, manage transport arrangements, process driver paperwork, and ensure compliance documentationEnsure all Veolia policies, processes and procedures are adhered toRaise Purchase Orders for the supply of goods as approved by site managementProactively inform customers in a timely manner of any operational delays which impact on their service, confirming the alternative collection date and timeControl of paperwork on a daily basis including monthly rebate reporting to customersLiaise with relevant individuals to ensure customer queries are resolved. Escalate when required to ManagementPerform accurate data entry on weighbridge and transport systems, including daily stock updates and weekly allocationsManage correspondence, filing, telephone calls, mail handling, and maintain accurate depot recordsEnsure personnel details including payroll are entered into the systems correctly and within time limitsProcess invoices raised by suppliers to ensure that payment terms are metAdminister purchase orders, disposal invoices, subcontracted collections and associated invoices.Ensuring the answering of telephones are within the regional expectationsRun and send reports as required to customersWhat we're looking for;Essential:Administrative & Systems Proficiency (including Workday, Excel or Google Sheets & Gmail)Data Entry SkillsCustomer Service & Communication SkillsCompliance & Process AdherenceDesirable:Experience in Waste Management or a Similar Regulated IndustryWhat’s next?Apply today, so we can make a difference for generations to come.We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.