Housing Administrator

Karter Thomas Limited; East Midlands; On-site; GBP 18,000 - 24,000; Full time

Job summary

Karter Thomas Limited is seeking a Temporary Housing Administrator to support a busy team handling formerly tenant recharge cases. You will work Office Based, 37 hours per week, on a 3-month contract, assisting with case information, debt recovery assessments and response to disputes.

The role requires solid admin experience, strong organisational skills, and proficiency in Microsoft Office. Knowledge of social housing or local government is advantageous.

Qualifications

• Previous administration experience in a busy office environment.
• Strong organisational skills and excellent attention to detail.
• Confident communicating with internal stakeholders and handling sensitive information.
• Proficient in Microsoft Office applications.
• Previous experience with social housing, local government or similar environment would be advantageous.

Responsibilities

• Providing administrative support relating to former tenant recharge cases.
• Working with housing teams to gather and maintain accurate case information.
• Assisting with the assessment of debt recovery cases and proportionality of collection activity.
• Collating documentation and evidence to support responses to disputed charges.
• Maintaining accurate records and updating housing management systems.
• Supporting the wider team with general administrative duties as required.

Skills

Administrative experience

Organisational skills

Attention to detail

Stakeholder communication

Handling sensitive information

Tools

Microsoft Office

Job description

Location:OfficeBased

Hours:37hoursperweek,MondaytoFriday

Contract:Temporary(3Months)

Ourclient,arespectedsocialhousingprovider,isseekingaTemporaryHousingAdministratortosupportabusyteamwithabacklogofformertenantrechargecases.

Thisisavariedadministrativerolewhereyou'llworkcloselywithhousingcolleaguestohelpreviewformertenantaccounts,collatecaseinformation,supportdebtrecoveryassessmentsandassistwithrespondingtodisputes.

KeyResponsibilities

• Providingadministrativesupportrelatingtoformertenantrechargecases.

• Workingwithhousingteamstogatherandmaintainaccuratecaseinformation.

• Assistingwiththeassessmentofdebtrecoverycasesandtheproportionalityofcollectionactivity.

• Collatingdocumentationandevidencetosupportresponsestodisputedcharges.

• Maintainingaccuraterecordsandupdatinghousingmanagementsystems.

• Supportingthewiderteamwithgeneraladministrativedutiesasrequired.

AboutYou

• Previousadministrationexperienceinabusyofficeenvironment.

• Strongorganisationalskillsandexcellentattentiontodetail.

• Confidentcommunicatingwithinternalstakeholdersandhandlingsensitiveinformation.

• ProficientinMicrosoftOfficeapplications.

• Previousexperiencewithinsocialhousing,localgovernmentorasimilarenvironmentwouldbeadvantageous.

Thisisanexcellentopportunityforanadministratorwithstrongattentiontodetailtogainvaluableexperiencewithinthesocialhousingsectorwhilesupportinganimportantproject.