Prison Administration & Records Coordinator

Sodexo; Amble; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Wellbeing resources

Employee Assistance Programme

24-hour virtual GP service

Sodexo Discounts Scheme

Pension Plan

Learning and development

Bike to Work Scheme

Enhanced benefits and leave policies

Job summary

Sodexo is recruiting an Administrator for HMP Northumberland to provide essential administrative support across a range of functions and help ensure smooth prison operation.

You will maintain accurate records, handle correspondence and assist with management information, while upholding confidentiality and providing professional service to stakeholders. Strong organisation and attention to detail are essential in this busy environment.

Qualifications

• Experience in an administrative or business support role.
• Experience in a busy environment where accuracy and confidentiality are important.
• Ability to operate relevant IT applications and databases.
• Good written and verbal communication skills.
• Strong attention to detail and a methodical approach to work.
• Ability to work under pressure and meet deadlines.
• Excellent organisational skills and ability to manage competing priorities.
• Professional, polite, customer-focused approach.
• Ability to work independently while also contributing as part of a team.
• Ability to handle confidential and sensitive information appropriately.

Responsibilities

• Provide general administrative support across a range of functions within the business.
• Manage incoming and outgoing correspondence and ensure it is distributed to the appropriate staff or department.
• Prepare and input correspondence, including letters, spreadsheets and emails.
• Use databases and IT systems to accurately record and maintain information.
• Maintain accurate, up-to-date and secure records and filing systems.
• Assist with photocopying, scanning, filing and other general administrative tasks.
• Support the production of management information and regular reports.
• Identify trends and patterns from information received.
• Ensure administrative records meet requirements and deadlines.
• Answer and make telephone calls professionally and politely.
• Liaise with staff, visitors, stakeholders and the public.
• Build positive working relationships with internal and external stakeholders.
• Maintain confidentiality and handle sensitive information appropriately.
• Provide administrative support to managers and colleagues as required.
• Work with colleagues across areas to support safe, smooth prison operation.

Skills

Admin experience

Accuracy & confidentiality

IT applications

Communication skills

Attention to detail

Organisational skills

Pressure management

Independence & teamwork

Data handling

Customer focus

Job description

Sodexo is recruiting an Administrator for HMP Northumberland to provide essential administrative support across a range of functions and help ensure smooth prison operation.

You will maintain accurate records, handle correspondence and assist with management information, while upholding confidentiality and providing professional service to stakeholders. Strong organisation and attention to detail are essential in this busy environment.