Team Administrator

Gloucestershire Health and Care NHS Foundation Trust; Lightpill; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Free car parking at many sites

27 days leave + bank holidays (33 with

training and development opportunities

NHS pension

Flexible working and agile working

Cycle to Work schemes

Discount schemes

Job summary

Gloucestershire Health and Care NHS Foundation Trust in Stroud is seeking a team administrator to join the administration team. The role requires strong organisational skills, efficient document production, and the ability to work with managers across the organisation to prioritise work and meet deadlines.

You will provide proactive administrative support, maintain professional conduct, and handle data reports while using various IT systems.

Qualifications

• English & Maths GCSE level grade C education or equivalent.
• NVQ Level 2 in administration or equivalent experience.
• Proven experience of unsupervised administrative work in a busy office environment.
• Experience of using customer/patient information system.
• Minute taking
• Experience of maintaining a comprehensive logical computerised filling system
• Diary Management
• Previous experience of working within Mental Health Services
• Previous experience of working within NHS

Responsibilities

• Minute taking as part of the role and supporting team leaders.
• Collate and create data reports for the team manager.
• Provide clerical and administration support to senior managers.
• Work within various IT systems to support the service.
• Contribute to efficient running of the service and manage routine tasks.
• Project a professional image of the trust through excellent customer care.
• Maintain confidentiality at all times.

Skills

Minute taking

NHS experience

Data reporting

IT systems

Confidentiality

Education

GCSE English/Maths at grade C or equivalent

NVQ Level 2 in administration or equivalent

Tools

Computerised filing system

Job description

Main area Administrative and Clerical Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday to Thursday) Job ref 327-26-798-A

Site Weavers Croft Town Stroud Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 01/11/2026 23:59

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county .

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care . We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you ’.

We’re passionate about making sure that everyone can contribute to achieving our mission and w e are continually working to support healthy and happy high-quality team s in all areas of the Trust .

Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

Job overview

Are you looking for an interesting administration job? Now is a great time to join our administration team, at Gloucestershire Health and Care NHS Foundation Trust, in this busy but rewarding team administrator post, based in Stroud.

We are looking for an enthusiastic, hard-working team player with excellent organisational skills who can sustain quality in their document production, work collaboratively with colleagues to manage the workload on a day-to-day basis, and prioritise work to meet deadlines.

You will need strong interpersonal and organisational skills with the ability to quickly build relationships with the team and managers across the organisation, providing responsive and proactive administrative support.

Main duties of the job

This is a full-time role, based in Stroud.

• Minute taking experience would be an advantage, as this is an essential part of the role.
• Previous NHS experience would be an advantage.
• To collect, collate and create data reports in various formats for the team manager.
• To work within various IT systems and provide clerical and administration support to senior managers as required.
• The post holder will work under indirect supervision and will directly contribute to and co‑ordinate the efficient running of the service.
• To project the professional image of the trust through demonstrating excellent customer care in all activities
• To maintain confidentiality at all times

The qualification, training & experience requirements for the role are in the Job Description/Person Specification.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Detailed job description and main responsibilities

Please refer to the Additional Information attachment before submitting your application

• English & Maths GCSE level grade C education or equivalent
• NVQ Level 2 in administration or equivalent experience

Experience

• Proven experience of unsupervised administrative work in a busy office environment
• Experience of using customer/ patient information system
• Minute taking
• Experience of maintaining a comprehensive logical computerised filling system
• Diary Management
• Previous experience of working within Mental Health Services
• Previous experience of working within NHS

When joining us, as well as becoming part of a team that makes a difference, we also offer:

• Free car parking at many of our sites
• 27 days leave plus bank holidays, increasing up to 33 days with long service
• A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
• A multi‑professional preceptorship programme for all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners.
• Generous NHS pension and enhanced pay when if you work unsocial hours
• Flexible, family friendly and agile working opportunities
• Recognition and long service awards
• Fast Track physiotherapy
• Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers.

If you are aged 16-30, you may be eligible for financial and pastoral support from the King’s Trust, with who we are in partnership with to support your first 6 months in role. We will pass on your details to the King’s Trust who will be in touch with you if you are eligible. If you would rather not be contacted, please let us know.

For more information please see the attached 'Additional Information for Applicants' document.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Karen Bennett Job title Locality Support Services Manager Email address [e-mail] Telephone number 0300 421 3812 Additional information

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