Administrative Team Leader, Neuropsychiatry

Cardiff and Vale University Health Board; Ashford; On-site; GBP 23,000 - 27,000; Full time

Job summary

Kent and Medway Mental Health NHS Trust seeks an experienced administrator to join the West Kent Neuropsychiatry Administration Team. You will support clinicians, manage diaries, prepare documents, and maintain RiO records with accuracy.

You may supervise Band 2 staff after six months and occasionally cover at the East Kent Neuropsychiatry office in Ashford, where a car is beneficial. You will liaise with internal colleagues and external organisations, handle sensitive information, and

Qualifications

• GCSE in Maths and English (A-C) with excellent spelling and command of English.
• NVQ in Business Administration or equivalent.
• Minimum three years' experience in a healthcare administrative role.

Responsibilities

• Maintain electronic records in RiO with accuracy and timeliness.
• Manage email, calendar, and room bookings; ensure information governance.
• Provide support to Administration Manager and team; supervise Band 2 staff after probation.
• Produce high quality documents from multiple software sources; take and type minutes.
• Scan/upload forms to RiO and update patient demographics as required.
• Determine urgency of emails and escalate to management when needed.
• Arrange interpreters and provide top-and-tail branding, grammar and presentation checks.

Skills

Excellent communication

Organisational skills

Supervisory experience

Attention to detail

Education

NVQ in Business Administration

GCSE Maths and English (A-C)

Tools

RiO

Microsoft Word

Excel

Outlook/Teams

Electronic diary management

Job description

Kent and Medway Mental Health NHS Trust seeks an experienced administrator to join the West Kent Neuropsychiatry Administration Team. You will support clinicians, manage diaries, prepare documents, and maintain RiO records with accuracy.

You may supervise Band 2 staff after six months and occasionally cover at the East Kent Neuropsychiatry office in Ashford, where a car is beneficial. You will liaise with internal colleagues and external organisations, handle sensitive information, and