Administrative Support Officer

Regulator of Social Housing (RSH); Bristol; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

An established industry player is seeking dedicated Administrative Support Officers to enhance their Business Support team. This role offers a dynamic environment where you'll manage diverse administrative tasks, collaborate with colleagues, and contribute to the efficient operation of the organization. With a commitment to making a positive impact in the social housing sector, you will enjoy the flexibility of hybrid working arrangements and a supportive workplace culture. Join a team that values your contributions and offers excellent benefits, including generous annual leave and a pension scheme, while helping to shape the future of social housing in the UK.

Benefits

33 days annual leave

Civil Service Pension Scheme

Flexible working arrangements

Staff discount scheme

Cycle to work scheme

Health Screening

Well-being benefits

Qualifications

• Experience in administrative roles with strong communication skills.
• Proficiency in Microsoft Office software and data management.

Responsibilities

• Manage and prioritize administrative tasks and meetings.
• Provide support for internal and external meetings, including travel arrangements.

Skills

Microsoft Office

Data Input

Communication Skills

Team Collaboration

Education

Administrative Experience

Tools

MS Excel

MS Word

MS Teams

MS Outlook

Job description

Job Title: Administrative Support Officer
Job Reference (HR complete):0426
Location: Manchester/Leeds/Birmingham/Bristol
Status: Permanent
Grade: 11
Salary: £25,596 - £28,293
Closing date: 26/05/25

Summary:
We are looking for two Administrative Support Officers to join our dedicated Business Support team at the Regulator of Social Housing, working in a proactive and varied role.

As an Administrative Support Officer, you will work collaboratively with other team members to provide a range of administrative support services. This will include providing dedicated support to one of our directorates and, at times, across the wider organisation.

At RSH we regulate for a viable, efficient and well governed social housing sector able to deliver quality homes and services for current and future tenants. We do this by setting standards and carrying out robust regulation, taking appropriate action where needed.

When you join us, you’ll be joining an organisation that gives you the opportunity to make a difference to people’s lives.

Job Description:
You will take a proactive and professional approach, managing and prioritising a varied portfolio of administrative work. This will include managing and coordinating key tasks and meetings and assisting the team with diary management, as well as supporting both internal and external meetings, including making travel arrangements and minute-taking.

Responsibilities:
You will have experience of working in an administrative capacity and will be able to demonstrate good written and oral communication skills. You will have excellent knowledge and practical experience of Microsoft Office software, exceptional data input abilities including proficiency using MS Excel, Word, Teams and Outlook. These will be complimented by your strong interpersonal skills and your commitment to flexible and collaborative team working.

General Information:

Why work at RSH?

At RSH, we offer a range of excellent benefits including a 35 hour working week, 33 days annual leave and access to the Civil Service Pension Scheme.

Our staff survey results consistently show that most staff think that the best thing about working at the RSH is the flexible and hybrid working and family friendly policies that support work life balance.

We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits. Full information on this and our other fantastic benefits is available on our website.

Location

We operate a hybrid model of working with a mix of office and home working.

This role can be based out of any of RSH’s core offices in Manchester, Leeds, Birmingham and Bristol. Our Manchester and Bristol offices will be relocating during 2025/26, however will remain within the city centre.We offer a range of flexible working arrangements and staff can benefit from working from home for part of their hours.Most roles involve some travel within England between our offices, with some roles also involving onsite visits to social housing providers.

Interviews

Interviews are expected to take place w/c 9th June and will be held via Microsoft Teams. We will do our best to accommodate alternative interview slots if selected candidates are unavailable during this week.

Benefits and Salary

At RSH, we offer a competitive salary and a range of excellent benefits; full information is available on our website.

The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award. In addition, when the probation period is successfully completed, a performance related bonus may be awarded, based on appraisal ratings at the end of the qualifying appraisal year.

Things you need to know

Application process
For more information on the role, please see the attached Role Profile.

To apply, please complete the online application form on the RSH careers site detailing your experience. We will also ask you to provide a supporting statement, detailing how you meet the criteria of the role, which will be used in assessing your application. Guidance on the application process is available on our website.

We carry out anonymous shortlisting as part of our commitment to Equality and Diversity and ensuring a fair and consistent approach to recruitment.

We are a Disability Confident Employer and guarantee an interview to disabled candidates who meet the minimum selection criteria, as part of this commitment.

We encourage applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits of a diverse organisation.