Administrative & Operations Coordinator

Government Recruitment Service; Aberdeen City; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Employer pension contribution 28.97%

25 days annual leave (+8 bank holidays

Flexible working options

Job summary

The Maritime and Coastguard Agency in Aberdeen seeks a Business Support Officer to provide dedicated administrative support nationally and across HM Coastguard, ensuring consistency and best practice across MCA and HQ HMCG.

You will engage with managers and teams to deliver seamless administrative services, process volunteers data and remuneration claims on time, support the claims process, and manage procurement and facilities tasks at Marine House, Aberdeen.

Qualifications

• Highly organised with experience of working to deadlines.
• Good IT skills including Microsoft Word and Excel.
• Able to communicate confidently with colleagues and customers at different levels.

Responsibilities

• Actively engage with Business Support Managers, the Business Support Lead, the Head of the Business Unit, team colleagues, HQ Estates and HMCG HQ colleagues to help deliver seamless administrative support.
• Process Coastguard Volunteers personnel data and approve Coastguard Volunteers’ remuneration claims accurately and in line with payroll deadlines.
• Support Coastguard Volunteers in the claims process, including helping to resolve rejected claims and promoting best practice and consistency across Coastguard Divisions.
• Provide a procurement service, ensuring invoices are entered into the shared services system accurately and timeously, in line with Finance and Governance guidance.
• Deliver administrative support on reactive estates matters, working collaboratively with the facilities management provider to elevate concerns and work towards solutions.
• Assist with the delivery of facilities management services for MCA staff and tenants within Marine House, Aberdeen.
• Deliver excellent customer service to internal and external customers and HMCG colleagues, whether face to face, by phone or in writing.

Job description

The Maritime and Coastguard Agency in Aberdeen seeks a Business Support Officer to provide dedicated administrative support nationally and across HM Coastguard, ensuring consistency and best practice across MCA and HQ HMCG.

You will engage with managers and teams to deliver seamless administrative services, process volunteers data and remuneration claims on time, support the claims process, and manage procurement and facilities tasks at Marine House, Aberdeen.