Administrative Officer – Part-Time, Mental Health Services

VONNE (Voluntary Organisations' Network North East); Gateshead; On-site; GBP 15,000 - 18,000; Part time

Job summary

North East Counselling Services is seeking an Administration Officer to support the smooth running of vital mental health services in Gateshead. The role delivers essential clerical support, manages client allocations to counsellors, and helps with HR, finance and communications workflows.

The post requires 25 hours per week, permanent contract, and a pro rata salary of £16,523 with pro rata of £24,454.04 FTE. A Level 2 Maths/English qualification and DBS check are required.

Qualifications

• Level 2 qualification in Maths and English is required.
• Minimum two years in an administrative role.
• Excellent organisational skills with ability to prioritise tasks.
• Confidentiality and handling sensitive information appropriately.

Responsibilities

• Provide essential administrative support across a range of functions to aid service delivery.
• Allocate referrals to counsellors in line with policies and procedures.
• Support HR, finance and communications processes and reception duties.
• Maintain accurate records on internal systems and assist with meetings.

Skills

Organisational skills

Interpersonal skills

Communication skills

Problem-solving

Initiative

Education

Level 2 qualification in Maths and English

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

North East Counselling Services is seeking an Administration Officer to support the smooth running of vital mental health services in Gateshead. The role delivers essential clerical support, manages client allocations to counsellors, and helps with HR, finance and communications workflows.

The post requires 25 hours per week, permanent contract, and a pro rata salary of £16,523 with pro rata of £24,454.04 FTE. A Level 2 Maths/English qualification and DBS check are required.