Housing Administration Officer

Charnwood Borough Council; Loughborough; On-site; GBP 24,000 - 30,000; Full time

Job summary

Charnwood Borough Council seeks a Housing Administration Officer to enhance local community services. The role involves delivering key administrative support within the Housing Administration Team, ensuring high-quality customer service and effective engagement across various housing service areas. Join a supportive work environment with numerous development opportunities.

Benefits

Agile working arrangements

Generous annual leave (23 to 28 days)

Access to Local Government Pension Scheme

Free parking

Qualifications

• Passion for delivering high-quality services.
• Ability to establish positive working relationships with colleagues.

Responsibilities

• Deliver a comprehensive range of administrative functions.
• Handle enquiries from customers and stakeholders.

Skills

Customer focus

Team player

Relationship building

Job description

Charnwood Borough Council in Leicestershire is searching for the latest member of #TeamCBC.

We are looking for a passionate individual who is customer-focused, a team player, and eager to help improve our local communities in Charnwood.

The council is recruiting for a Housing Administration Officer to join our Housing Administration Team. The team plays a central role at the heart of the Council, working across all housing service areas to deliver a comprehensive range of administrative functions and handle enquiries from customers and stakeholders.

The successful applicant will have a passion for delivering high-quality services. You will work well with others and be able to establish positive working relationships with colleagues and key stakeholders.

For an informal discussion, please contact Anand Passi at [e-mail].

The benefits of working with us:

• Agile working arrangements for many roles
• Generous annual leave of 23 to 28 days, inclusive of bank holidays
• Most services are closed over Christmas
• Opportunities for professional development linked to many roles
• Access to the Local Government Pension Scheme
• Free parking

We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.

We prioritize the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group, and Equality Working Group.

Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs.

About the Council

Charnwood is one of the largest shire district councils in the country by population, serving around 183,000 residents.

We offer a wide range of services, from refuse and recycling collections to operating a theatre and historic markets.

Our services are built on our core values: Pride in Charnwood, Customer Focused, and Working Together.

About Charnwood

We are proud of our borough, which is a great place to live, work, visit, and invest. Charnwood features breathtaking landscapes perfect for exploration.

At the heart of Charnwood is Loughborough, home to a world-class university, historic markets, and the UK's only major bell foundry. It is a diverse community, enriched by its student population and cultures from around the world.

No agencies, please.