Administrative Coordinator, Incident Response Center

The Methodist Church in Britain; Lancashire; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Winter Pressures Lead and Incident Coordination Centre at Blackpool Teaching Hospitals NHS Foundation Trust is seeking an organised bank clerical post to provide essential administrative support. The role involves managing correspondence, calendars, meetings, reports and records using Microsoft Office, Teams, SharePoint and Trust systems, with a fast-paced environment and evolving priorities.

Candidates should have GCSEs and clerical experience and be capable of working with colleagues and

Qualifications

• GCSE maths and English, or equivalent administrative knowledge and skills
• Proven clerical or administrative experience
• Basic IT literacy and ability to learn Trust systems

Responsibilities

• Provide administrative and clerical support to the Winter Pressures Lead and Incident Coordination Centre
• Monitor shared inboxes and calendars, answer routine enquiries and escalates urgent, sensitive or complex matters
• Arrange meetings, coordinate diaries, rooms and Teams links, and prepare and circulate agendas and papers
• Take routine meeting notes or minutes when required
• Maintain accurate action trackers, rotas, contact lists, attendance records and shared folders
• Input, update, collate and retrieve information using Microsoft Office, Teams, SharePoint and Trust systems
• Support routine reports, returns and situation updates, distribute approved information and follow up actions within timescales
• General office duties including correspondence, document preparation, filing, scanning, printing and secure handling of confidential information
• Help keep the ICC work area organised and well equipped
• Provide end-of-shift handovers highlighting outstanding actions, deadlines, risks and unresolved issues
• Work flexibly with colleagues and external partners, following Trust policies and information governance requirements
• Maintain security of Trust equipment, systems and records and report any loss, breach or fault

Skills

Interpersonal communication

Organisational skills

Attention to detail

Problem solving

Teamwork

Education

GCSE maths and English

Tools

Word

Excel

Outlook

PowerPoint

SharePoint

Copilot

Job description

The Winter Pressures Lead and Incident Coordination Centre at Blackpool Teaching Hospitals NHS Foundation Trust is seeking an organised bank clerical post to provide essential administrative support. The role involves managing correspondence, calendars, meetings, reports and records using Microsoft Office, Teams, SharePoint and Trust systems, with a fast-paced environment and evolving priorities.

Candidates should have GCSEs and clerical experience and be capable of working with colleagues and