Clerical worker BANK

Blackpool Teaching Hospitals; Lancashire; Hybride; GBP 26 000 - 27 000; Plein temps

Résumé du poste

Blackpool Teaching Hospitals NHS Foundation Trust in Blackpool is seeking a Bank Administrator to support the Winter Pressures Lead and Incident Coordination Centre. You will perform routine admin duties, manage communications, maintain records, arrange meetings, and support day-to-day operations within a busy NHS environment.

This role requires strong organisational skills, excellent attention to detail, and the ability to work as part of a team in a high-pressure setting.

Qualifications

• GCSE Maths and English or equivalent required.
• Proven clerical experience and customer care experience.
• Strong IT literacy and ability to use IT data collection formats and databases.
• Excellent interpersonal and communication skills with teams and the public.

Responsabilités

• Provide administrative and clerical support to the Winter Pressures Lead and Incident Coordination Centre.
• Monitor inboxes and calendars; respond to routine enquiries and escalate urgent matters.
• Arrange meetings, coordinate diaries and rooms or Teams links, and circulate agendas.

Connaissances

Interpersonal skills

Organisation

Attention to detail

Customer service

Formation

GCSE maths and English

Outils

Microsoft Office

CoPilot

Description du poste

Latest jobs at Blackpool Teaching Hospitals

We are currently recruiting to a number of Healthcare Assistant (HCA) vacancies through our ongoing rolling recruitment programme. As each advert closes to allow applications to be reviewed and processed, the next advert is prepared for publication.

If you visit our vacancies page and cannot see a current HCA advert, it may be because one advert has recently closed and the next is in the process of being uploaded. Please be assured that a new advert will be available shortly, and we encourage you to check back the following day for the latest opportunities.

Main area Administrative & Clerical Grade NHS AfC: Band 3 Contract Bank: 4 months (End date 31st March 2027) Hours Full time - 37.5 hours per week (08:00 - 17:00) Job ref 382-Bank39-26

Site Blackpool Victoria Hospital Town Blackpool Salary £25,760 - £27,476 zero hours Salary period Yearly Closing 29/10/2026 23:59

Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.

We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.

We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.

Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.

Job overview

We are seeking a reliable and organised Bank Administrator to provide flexible administrative and clerical support to the Winter Pressures Lead and Incident Coordination Centre during periods of increased operational pressure. Working as part of the Temporary Staffing Team, you will help the service run efficiently by managing routine communications, maintaining accurate records and trackers, arranging meetings, preparing documents and supporting day-to-day office requirements. This is a varied role in a fast-paced environment, requiring excellent organisation, attention to detail, clear communication and the ability to adapt as priorities change. You will work collaboratively with clinical and non-clinical colleagues while demonstrating the Trust’s values of Caring, Safe and Respectful.

Main duties of the job

• Provide efficient administrative and clerical support to the Winter Pressures Lead and Incident Coordination Centre.
• Monitor shared inboxes and calendars, respond to routine enquiries and elevate urgent, sensitive or complex matters appropriately.
• Arrange meetings, coordinate diaries and rooms or Microsoft Teams links, and prepare and circulate agendas and supporting papers.
• Take routine meeting notes or minutes when required and maintain accurate action trackers, rotas, contact lists, attendance records and shared folders.
• Input, update, collate and retrieve information using Microsoft Office, Teams, SharePoint and relevant Trust systems.
• Support routine reports, returns and situation updates, distribute approved information and follow up allocated actions within agreed timescales.
• Undertake general office duties, including correspondence, document preparation, filing, scanning, printing and secure handling of confidential information.
• Help maintain an organised and well-equipped ICC work area, including stationery, meeting resources and routine administrative displays.
• Provide clear end-of-shift handovers and highlight outstanding actions, deadlines, risks or unresolved issues.
• Work flexibly and professionally with colleagues and external partners, following Trust policies, local procedures and information governance requirements.

Working for our organisation

1. Comply with all Trust policies, procedures and local operating instructions, including requirements for confidentiality, information governance, data protection, records management, health and safety, equality and diversity, safeguarding and infection prevention and control.
2. Access, use, store and share information only where there is a legitimate business need and in accordance with authorised procedures.
3. Maintain the security of Trust equipment, systems, records and working areas, reporting any loss, breach, fault or concern through the appropriate route.
4. Work within the limits of the role and follow the operational direction of the Winter Pressures Lead, placement supervisor or nominated manager.
5. Attend team or departmental meetings when required and contribute relevant administrative updates.
6. Support business continuity and system-wide working across Blackpool Teaching Hospitals and the Lancashire and South Cumbria NHS system, where appropriate to the role.
7. Use resources responsibly, minimise waste and support the Trust’s sustainability and Net Zero commitments.
8. Undertake other administrative and clerical duties that are consistent with the band and purpose of the post, as directed by the appropriate manager.
9. This job description is intended as a guide and may be reviewed, in consultation with the post holder, to reflect changing service requirements and Winter Pressures arrangements.

Detailed job description and main responsibilities

Please see job description and person specification for full details of the responsibilities of this post

Person specification

Good level of basic education

• Good level of basic education to include GCSE maths and English or evidence of administrative knowledge and skills equivalent to level of qualification

Experience and Knowledge

• Previous clerical experience
• Proven experience in delivering a range of administration tasks to a high standard
• Experience of working with the public /in a customer care environment
• Experience of working in a team
• Experience of the delivery of objectives within a constantly changing environment

Skills and Ability

• Utilising IT data collection formats and databases to produce reports for management information
• Ability to act on own initiative within policies and procedures, referring to manager as required
• Basic Microsoft Office including Word, Excel, Outlook and PowerPoint
• Keyboard skills for the regular use of computer systems
• Good interpersonal and communication skills with experience of dealing with people at a variety of levels
• Good organisational skills- able to deliver agreed objectives within an agreed timeframe
• Excellent attention to detail

IT System knowledge

• Basic Microsoft Office including Word, Excel, Outlook, PowerPoint & CoPilot
• Basic Microsoft Office including Word, Excel, Outlook, PowerPoint & CoPilot

Any invitation to interview will be sent to the email account stated on your application form.

If the role you have applied for requires a Disclosure and Barring Services (DBS) check we will administer this as part of your pre-employment checks. Please note, you will be required to repay the cost on appointment. This will be collected via a salary deduction. You can choose whether to pay this over 1-3 months from your salary or as a one-off payment on commencement in post. The level of check required depends on the role that you have been offered. Currently the charges are - Basic DBS check £24, Standard DBS check £24 and Enhanced DBS check £45.

You are encouraged where possible, to register for the DBS update service. This is an annual registration fee of £15. By registering for the update service you will not have the additional cost of repeated disclosures.

Should you withdraw your application, you may be required to reimburse the cost of the DBS check.

DBS checks remain free of charge for volunteer positions.

By submitting an application for this vacancy you are confirming your agreement to the above in the event you are successfully appointed.

The DBS Code of Practice can be accessed here .

Please ensure that you read the Person Specification attached below as your application will be judged against this.

Please note that every effort will be made to keep the vacancy live until published closing date, though there may be instances where such interest is generated, that for administrative reasons the post may close earlier.

Please note that in line with national NHS guidelines this Trust operates a strict non-smoking policy. Members of staff are not permitted to smoke on Trust premises or grounds at any time nor take breaks during working hours for the purposes of smoking.

The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.