Administrative Assistant — Hazard Management (Hybrid)

Broadacres Housing Association; Northallerton; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Broadacres Housing Association in Northallerton is seeking an Administrative Assistant to join the Property Services team. You will provide essential administrative support, maintain accurate records, handle customer and colleague enquiries, and contribute to smooth service delivery while upholding confidentiality and data protection standards.

The role offers hybrid working from Northallerton (3 days in the office) and a 37-hour week.

Qualifications

• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Great attention to detail and accuracy.
• The ability to build positive relationships with customers and colleagues.
• A collaborative approach and a commitment to working as part of a team.
• Good analytical skills and the ability to understand issues quickly.
• Confidence using Microsoft Office and other digital systems.
• An understanding of the importance of confidentiality and data protection.
• NVQ Level 3 in Business Administration (or equivalent).

Responsibilities

• Providing administrative support to the Hazard Management Team.
• Maintaining accurate digital records and ensuring information is up to date.
• Handling customer and colleague enquiries and delivering a high standard of customer service.
• Producing and sharing information and data with internal and external stakeholders.
• Raising orders for goods, services and contractor works.
• Processing applications for payment and tenant recharges.
• Arranging meetings and taking minutes when required.
• Working collaboratively with colleagues to support service delivery and achieve performance targets.
• Supporting compliance with organisational policies, procedures and relevant legislation.

Skills

Communication

Organisational skills

Attention to detail

Relationship building

Teamwork

Analytical skills

MS Office

Data protection awareness

Education

NVQ Level 3 in Business Administration (or equivalent)

Tools

Microsoft Office

Job description

Broadacres Housing Association in Northallerton is seeking an Administrative Assistant to join the Property Services team. You will provide essential administrative support, maintain accurate records, handle customer and colleague enquiries, and contribute to smooth service delivery while upholding confidentiality and data protection standards.

The role offers hybrid working from Northallerton (3 days in the office) and a 37-hour week.