Administrative Assistant (All Genders)

Pyroguard Ltd., part of the Technical Fire Safety Group.

Bristol

On-site

GBP 21,000 - 27,000

Full time

14 days+

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Benefits offered by this job

Birthday Holiday

Cycle scheme

Job summary

FireGlass UK Ltd. in Bristol, United Kingdom, is hiring an Administrative Assistant (All Genders) to join a busy Sales and Estimating team. You will provide efficient data and clerical support, maintain databases, and handle customer and supplier communications with accuracy and discretion.

The ideal candidate will possess good English spelling and numeracy, basic IT skills, and the ability to learn on the job. Some apprenticeship opportunities are available for development within the company.

Qualifications

GCSEs or equivalent in English and Maths.
Good general education.
On-the-job training through apprenticeship possible.
Ability to learn quickly and train on the job.
Experience in general office administration desirable but not essential.

Responsibilities

Provide efficient data and clerical support to the Sales and Estimating department.
Maintain data accuracy on the specific database.
Prepare and sort documents/data sheets for data entry.
Handle customer and supplier communications.
Assist the team in sales calls and quotation follow ups.
Maintain confidentiality and professional etiquette.
Answer, resolve and direct customer and internal calls.
Maintain filing system and records.
Use standard office machines and MS Office.

Skills

Data entry

IT skills

Attention to detail

Communication skills

Time management

Data confidentiality

Numeracy

Teamwork

Education

GCSEs or equivalent in English and Maths

General education

Apprenticeship / on-the-job training

Tools

Microsoft Office

Word processing

Spreadsheets

Database management

Job description

Administrative Assistant (All Genders)

Location: Bristol,United Kingdom

At FireGlass, we supply certified fire-resistant glazing solutions – cut to size, ready to install, and tailored to your project. With fast delivery, reliable service, and a clear focus on safety, we help protect what matters most. That's the Fire Glass Promise - safety, quality, and service you can trust.

Join us in our mission to build a workplace where everyone feels they belong, where their differences are celebrated, and where they can thrive personally and professionally.

We are committed to fostering a culture that celebrates diversity, equity, and inclusion. We believe that diverse perspectives and experiences drive innovation and creativity, and we are dedicated to creating an inclusive environment where all employees feel valued, respected, and empowered. We welcome applicants of all backgrounds, identities, and abilities. Our hiring decisions are based on qualifications, merit, and business needs. We strive to remove barriers to employment and provide equal opportunities for advancement and growth within our company.

As an organization, we actively work to challenge bias and discrimination in all its forms. We are committed to continuous learning and improvement, ensuring that our policies, practices, and programs promote diversity, equity, and inclusion at every level.

Your Tasks

You will join a busy team to provide an efficient data and clerical support to the Sales and Estimating department.
You will have competent I.T. and data entry skills and office experience as well as a high level of attention to detail, effective organisational and communication skills (both orally and written), and experience of providing excellent customer service.
Prepare and sort documents/data sheets for the purpose of data entry.
Establish entry priorities by maintaining understanding of what data needs to be entered first.
Ensure the data recorded is entered onto the specific database completely and accurately.
Verify completed work for accuracy and make any required changes immediately.
Maintaining adequate records, keeping an up to date filing system.
Operate a variety of standard office machines, including pc, a variety of computer software including Microsoft Office, phone, fax and photocopying machine.
Communicate verbally and in writing with customers/suppliers and relevant staff as necessary.
Maintains customer confidence and protects operations by keeping information confidential at all times.
Contributes to team effort by accomplishing related results as needed.
Sending standard emails and reports
Answer resolve and direct customer and internal calls to relevant department.
Assisting the team in sales calls and quotation follow ups.
Establish and maintain effective working relationships with co-workers, supervisors and customers.
Pursue personal development of skills and knowledge necessary for the effective performance of the role.
Undertake any other duties commensurate with the role as and when required. This job description sets out a summary of the key features of the role. It is not intended to be exhaustive and will be reviewed periodically to ensure it remains appropriate for the role.

Your Profile

To undertake the role of Admin Assistant you will need:

Good telephone and keyboard skills.
Ability to use common office computer programs (good computer skills).
Basic knowledge of word processing, spread-sheets and databases.
Ability to analyse and record data efficiently and accurately.
Understanding of data confidentiality issues.
Ability to prioritise workload and manage multiple activities / deadlines.
Ability to interpret instructions and then implement them.
Ability to work in a busy office environment.
Excellent interpersonal skills, ability to communicate effectively both orally and in writing with colleagues and customers.
Professional etiquette.
Awareness of, and commitment to, equality in the workplace.
Ability to work quickly and accurately, and pay attention to detail.
Excellent customer service skills.
An awareness of health and safety issues.
An organised approach and excellent time management skills.
Ability to work well as part of a team.
A good level of English spelling and grammar.
Good numeracy skills.
Ability to use your own initiative.
Experience and Qualifications
No formal experience or qualifications are needed for this role although a good standard of general education is required and GCSEs or equivalent in English and Maths.
Experience in general office administration is also desirable but not essential as there will be an opportunity to ‘train on the job’ through an apprenticeship.